A/C maintenance and repair services for the High Commission of Canada in Jamaica in Kingston

The High Commission of Canada in Kingston, Jamaica, is seeking a contractor to provide comprehensive air conditioning maintenance and repair services for 23 staff quarter residences, covering multiple split-unit systems. The work includes routine bi-annual preventive maintenance scheduled for November and May, as well as emergency repairs during regular business hours (07:30–16:00) and after-hours (16:00–07:30), with an estimated 70 hours per year for each period. The contractor must supply all tools, equipment, materials—including refrigerant—and qualified personnel to perform services in a workmanlike manner, adhering to all applicable government codes, standards, and regulations. The contract is structured as a fixed-price arrangement with a two-year base period and three optional one-year extension periods, exercisable unilaterally by Canada. Performance is required exclusively at the 23 staff quarters in Jamaica, with work conducted during specified weekday hours, and continuous service coverage must be maintained without disruption. The contractor must provide a minimum of three vetted, on-site technicians and ensure all staff possess Canadian-recognized security clearances ranging from PROTECTED to TOP SECRET, with full disclosure and approval required for any personnel changes. Technical proposals must demonstrate a detailed work plan evaluated on quality assurance, continuity planning, and communication protocols, with a minimum score of 36 out of 60 points required for eligibility. Offerors must also meet mandatory criteria including having at least six certified A/C technicians and proven company experience with an experienced supervisor. Proposals must be submitted electronically in English or French by August 17, 2026, in PDF or Microsoft Office formats, not exceeding 10MB per email, to the designated contact, and must include the Offeror Declaration Form, Technical Criteria, and Financial Offer Form as attachments. Pricing is structured as fixed rates per maintenance unit and per repair hour in Jamaican dollars, with actual usage invoicing, but no monetary values are specified in the solicitation, making total contract value indeterminable until award. Payment will be processed electronically via direct deposit, EDI, or wire transfer following certification by the Project Authority, and the contractor must maintain complete records for audit. All deliverables must be documented and submitted within two weeks of completion, and the contractor is responsible for ensuring compliance with Canadian security protocols, including proper marking of classified materials and adherence to the PWGSC Contract Security Manual, with full access granted for government inspection anywhere work is performed.