Account & Client Management Services

The contract titled Account & Client Management Services requires the provision of dedicated account management services to support the City of St. Joseph’s health benefits program. The scope includes the use of electronic tools and systems to facilitate enrollment support, ongoing client communication, and comprehensive reporting functions. The vendor is expected to proactively engage with clients, ensuring timely and accurate information delivery, seamless enrollment processes, and responsive service delivery throughout the contract period. The emphasis is on building and maintaining strong client relationships through consistent, data-driven outreach and operational efficiency. The contract is classified as a subcontract with a NAICS code of 541611, indicating it falls under management consulting services. It was posted on July 3, 2026, with a response deadline of August 12, 2026. The contracting entity is the City of St. Joseph, Missouri, and performance is expected to support operations within that jurisdiction. No set-aside type has been designated, and the point of contact details are not provided in the available data. Interested parties must submit responses through the official portal linked in the contract posting.