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Advanced Technical Support Provider

Active

International

Response Deadline12/14/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Advanced Technical Support Provider subcontract involves delivering high-level technical support and troubleshooting for prime contractors working on Provincial Health Services Authority projects within Canada. The selected provider will be responsible for Tier 2 or higher technical support, focusing on the resolution of technical incidents and the maintenance of system stability. This role requires close coordination with hardware manufacturers through the use of manufacturer-specific diagnostic tools and support portals. To qualify for this engagement, providers must hold relevant manufacturer certifications from vendors such as Cisco, Dell, HP, or NetApp. The solicitation was posted on November 2, 2026, with a response deadline of December 14, 2026. This opportunity falls under NAICS code 541519 and is managed by the Province of British Columbia.

General Info

Agency

Province of British Columbia → Provincial Health Services Authority (Incl. BCCSS)

NAICS

541519 - Other Computer Related Services

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of PHSA 18905.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

PHSA RFPQ 18905 - I.T. INFRASTRUCTURE HARDWARE VALUE ADDED RESELLERS

AI Contract Breakdown

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Timeline

PostedNov 2

subcontract

Response DeadlineDec 14

Submission deadline

Response Deadline

12/14/2026, 06:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyProvince of British Columbia → Provincial Health Services Authority (Incl. BCCSS)

ContactsNo contacts available

OfficeN/A

Organization / AgencyProvince of British Columbia → Provincial Health Services Authority (Incl. BCCSS)

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs high-level technical support and troubleshooting for prime contractors on Provincial Health Services Authority (PHSA) projects. Provides Tier 2 or higher technical support and coordinates with hardware manufacturers using manufacturer-specific diagnostic tools and support portals. Requires manufacturer certifications (e.g., Cisco, Dell, HP, NetApp). Delivers resolution of technical incidents and system stability.

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