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This Government Contract opportunity from Department Of Veterans Affairs was posted on June 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

After-Hours Call Center Operations

Closed
Federal

Contract Overview

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The contract requires providing continuous, 24/7 telephone switchboard services for a Veterans Affairs medical center. The scope includes answering calls, routing messages appropriately, and escalating emergencies in strict accordance with established VA protocols. This ensures consistent communication support and rapid response during critical situations outside of regular office hours. Issued by the Department of Veterans Affairs under the NAICS code 561421, the subcontract titled "After-Hours Call Center Operations" was posted on June 2, 2026, with a response deadline of June 15, 2026. The services are to be performed at the VA medical center, although specific location details are not provided. The contract emphasizes maintaining compliance with VA standards to support seamless and effective communication for veterans' healthcare operations.

General Info

Provide 24/7 call center services for VA medical center, ensuring emergency escalation and protocol compliance.

Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

OH

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 telephone switchboard services for a VA medical center, including call answering, message routing, and emergency escalation in compliance with VA protocols.