AH-64 D/E Apache Contractor Field Service Representative (CSFR) Airframe Support

Solicitation W58RGZ26R0019 is a sole source procurement issued by the Army Contracting Command-Redstone for Original Equipment Manufacturer level Contractor Field Service Representative technical support for the AH-64D/E Apache airframe portfolio. The objective is to establish a direct technical link between OEM engineering and global operational units, repair facilities, and aviation depots to maximize fleet readiness. The scope of work includes on-site, telephonic, and virtual troubleshooting, engineering reach-back to proprietary data, and over-the-shoulder mentoring and theory of operation training for military maintainers and aircrew. The contract is structured as a hybrid Firm-Fixed-Price and Cost-Plus-Fixed-Fee Indefinite Delivery/Indefinite Quantity vehicle consisting of a one-year base period followed by four one-year ordering periods, with an optional six-month extension to avoid service breaks. Performance occurs worldwide, including various CONUS and OCONUS installations, contingency theaters, and depots. Key requirements include maintaining a Secret facility security clearance, adhering to ISO 9001:2015 or AS9100 quality standards, and providing a baseline of one full-time CFSR. Deliverables include monthly Contract Field Service Reports and the maintenance of a proprietary Field Data Report database. Evaluation for this sole source award is based on technical acceptability, substantial confidence in past performance, and the determination that negotiated prices are fair and reasonable. The contractor must comply with strict security protocols, including DFARS 252.204-7012 for safeguarding covered defense information and the Defense Base Act for workers compensation insurance. Invoicing and payment are processed electronically through the Wide Area WorkFlow system.