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Alberta Energy Regulator - Request for Proposal - 628-RFP Cloud Voice Services

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AB-2026-05534International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Alberta Energy Regulator is soliciting proposals for a fully managed Microsoft Teams Direct Routing voice solution to support approximately 1,994 users across its organization. The required services include SIP trunking, DID numbers, number porting, E911 emergency calling, and managed session border controller connectivity, all tightly integrated with the AER’s existing Microsoft Teams environment. The solution must be highly available, secure, and scalable, with end-to-end responsibility for configuration, deployment, testing, ongoing operations, and technical support encompassing tenant setup, SBC management, PSTN connectivity, emergency services, failover protocols, and troubleshooting. The vendor is expected to deliver a comprehensive, turnkey implementation without requiring internal AER resources for technical execution. Proposals must address all technical and commercial requirements outlined in the RFP, clearly referencing specific sections to demonstrate alignment with the AER’s objectives. Submissions must be consistent between technical and pricing components, with vendors required to showcase their capability to provide not only the solution but also long-term managed support. The solicitation, numbered AB-2026-05534, was posted on August 6, 2026, with responses due by August 31, 2026. The primary point of contact for inquiries is Ayan Sarkar, Specialist, Supply Chain, reachable via email or phone provided in the solicitation. All work is to be performed in Alberta, with no set-aside provisions specified, and vendors are expected to thoroughly review the full RFP before submitting.

General Info

Alberta Energy Regulator seeks managed Microsoft Teams Direct Routing solution for 1,994 users with full end-to-end support.

Agency

Alberta Energy RegulatorView Agency

NAICS

517111 - Wired Telecommunications CarriersView NAICS

Place of Performance

AB, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseSolicitation
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Solicitation

Response Deadline

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Organization & Contact Information

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AgencyAlberta Energy Regulator
Contacts1 person available
OfficeN/A
Organization / Agency
Alberta Energy Regulator
View Agency Profile
Office AddressN/A
Contacts
Ayan SarkarSpecialist, Supply Chain
contact@example.gov
+1 (555) 000-0000

Full Description

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The Alberta Energy Regulator (AER) is seeking a qualified telecommunications provider to deliver and support Microsoft Teams Direct Routing voice services, including SIP trunking, DID services, number porting, E911 services, and managed SBC connectivity. The proposed solution must integrate with AER's existing Microsoft Teams environment and provide a highly available, secure, and scalable voice platform capable of supporting approximately 1,994 users. AER is seeking a fully managed implementation, end-to-end Teams voice solution. This includes all configuration, deployment, integration, testing, ongoing operations, and support across Microsoft Teams tenant configuration, SBCs, SIP, PSTN, numbering, porting, emergency calling, failover, and troubleshooting. AER intends to select a vendor capable of providing solution, full implementation services, and ongoing support. Respondents are expected to review the RFP in its entirety, clearly articulate how their proposed solution meets the stated objectives, reference applicable section numbers in their responses, and ensure their submissions are complete and consistent across both technical and commercial (pricing) components.

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