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This Government Contract opportunity from California was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ambulance Revenue Cycle Management Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
New
Federal
Telephone Operator Support Services l KCVA | Base plus four (4) option years
Solicitation # 36C25526Q0654
The Department of Veterans Affairs Network Contracting Office has issued solicitation 36C25526Q0654 for a firm-fixed-price contract to provide 24/7 on-site telephone operator and telecommunications support services for the Kansas City VA Medical Center and its associated sites. This requirement is 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 561421. The contract structure consists of a base year starting October 1, 2026, with four optional extension years. The contractor is responsible for providing all personnel, management, and resources to handle internal and external call routing, emergency communications, alarm monitoring, and message delivery. Performance is measured against strict service levels, including an average speed of answer of 10 seconds or less, a maximum ring duration of 30 seconds, and an abandonment rate below 5 percent. Award decisions will be based on the most advantageous offer to the government, where non-price factors—specifically staffing and key personnel, the training plan, and quality review processes—are significantly more important than price. The contractor must adhere to rigorous security and privacy standards, including HIPAA compliance, VA cybersecurity directives, and personnel vetting. Invoicing is managed electronically through the Tungsten EIPP system, and performance is monitored via a Quality Assurance Surveillance Plan using a rating scale from Unacceptable to Superior.
255-NETWORK Contract Office 15 (36C255)

POSTED

2 days ago

DEADLINE

in 5 days
NAICS: 561421
SLED
24-Hour Answering Service
Solicitation # PKS-RFP-27-0440
The City of Phoenix Parks and Recreation Department is soliciting offers under RFP PKS-RFP-27-0440 for a professional 24/7 bilingual inbound call center service. The selected vendor will handle calls regarding public safety, observations, and general concerns in City parks, utilizing City-provided scripts and FAQs. Key deliverables include the implementation of a secure, mobile-accessible online portal for real-time data access, the provision of searchable call logs in Excel or CSV format, and the delivery of quarterly and annual trend analysis reports. The contractor must also provide year-round technical support and maintain records for 24 months. The procurement process emphasizes strict compliance with federal and local regulations, including FTA federal certifications, Buy America requirements, and the City's Disadvantaged Business Enterprise (DBE) and Small Business Participation Plan. Award decisions will be based on a points-based scoring method to identify the most advantageous offer. Administrative requirements include a default payment term of net 45 days, though prompt payment discounts and a Single Use Account program are available. Contractors must adhere to non-discrimination policies, maintain a positive safety record, and grant the City audit rights for five years following contract completion. All offers must be submitted electronically through the City's procurement portal.
Parks and Recreation

POSTED

about 1 month ago

DEADLINE

in 11 days

AI Contract Overview

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The contract outlines full-cycle ambulance billing and revenue cycle management services for the Fire Department of California. Key responsibilities include patient care report (PCR) review, medical coding, submission of insurance claims, management of claim denials, patient billing, and comprehensive financial reporting. The contractor is required to ensure accurate and timely remittance of collected funds to the City by the 8th of each month, supporting efficient cash flow and compliance. This subcontract opportunity, posted on May 20, 2026, with a response deadline of June 11, 2026, falls under NAICS code 561421, which pertains to business management consulting services. Although specific location details and points of contact have not been provided, the scope clearly emphasizes thorough revenue cycle management to optimize ambulance service reimbursements and maintain clear financial records for the City's fire department operations.

General Info

Full-cycle ambulance billing and revenue management for California Fire Department with timely funds remittance.

Agency

California → Fire DepartmentView Agency

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-FD-RFP-01.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Ambulance Billing Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Fire Department
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Fire Department
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Full-cycle ambulance billing and revenue cycle management, including PCR review, medical coding, insurance claims submission, denial management, patient billing, and financial reporting with remittance to the City by the 8th of each month.

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