Americans With Disabilities (ADA) Eligibility Assessment & System Review

The Birmingham-Jefferson County Transit Authority is seeking a vendor to conduct a comprehensive eligibility assessment and system review for its ADA paratransit program under RFP #2026-02, with responses due by August 17, 2026. The scope requires an in-depth evaluation of current ADA paratransit eligibility processes, including adherence to federal requirements, operational efficiency, accessibility standards, and system-wide service delivery gaps. The assessment must include recommendations for improving eligibility determination procedures, expanding service equity, and aligning with evolving ADA guidelines to ensure compliance and optimal service for individuals with disabilities. The procurement is led by the Procurement Department of the Birmingham-Jefferson County Transit Authority in Alabama, with primary point of contact Rita Barren available via phone and email for inquiries. All work must be performed within the jurisdiction served by the authority, though specific city or zip details are not provided. No bid bond is required, and the solicitation is issued under a state, local, or education government entity classification. Vendors are expected to deliver actionable findings and strategic enhancements to strengthen the parity, accuracy, and responsiveness of the paratransit eligibility system, ensuring equitable access and regulatory compliance throughout the service area.