Analysis and Design of the Integrated Life Event Services for the ‘Death of a relative’, ‘Moving - Change of Address’, and ‘Starting a Business’ life events

This federal contract, identified by solicitation number SDGSDP/QCBS-2.3.1.1/2025, focuses on the analysis and design of integrated life event services. The scope of work specifically targets the streamlining and design of processes related to three major life events: the death of a relative, changing a residential address, and starting a new business. The project is managed by the Strengthening Digital Governance for Service Delivery agency and is set to be performed in Kosovo. This award notice, posted on June 23, 2026, outlines a strategic effort to improve digital governance and service delivery for citizens navigating these complex administrative transitions.