Annual Maintenance for Point of Sale and Inventory Software

The Texas Department of Criminal Justice is seeking proposals for annual maintenance services related to its Point of Sale and Inventory Software, under solicitation number IW250184. This procurement is open to qualified vendors capable of providing ongoing support, updates, and technical assistance to ensure the continued reliability and functionality of the software systems used across TDCJ operations. The solicitation was posted on July 31, 2026, with responses due by August 14, 2026, and is issued by a state, local, or educational government agency as defined by the SLED classification. All performance of the contracted maintenance services is expected to take place within the state of Texas. Thressa Jacobs serves as the primary point of contact for this solicitation, reachable via phone at 936-437-3837 or email at thressa.jacobs@tdcj.texas.gov. Prospective bidders must submit their responses through the designated Texas SmartBuy portal, accessed via the provided UI link. There is no designated small business set-aside or NAICS code specified in the solicitation, meaning all eligible vendors may respond without restriction based on business size or category. The contract will cover one year of continuous software maintenance, and vendors should ensure their offerings align with the operational needs of a large correctional system, including data security, system uptime, and integration compatibility with existing infrastructure.