Annual Software Maintenance – Office Line (Offline Licenses)

The contract entails providing annual maintenance, updates, and technical support for 30 offline CMM software licenses deployed in an educational environment. These licenses are used within Career and Technical Education programs operated by the Arizona JTED system and require ongoing support to ensure uninterrupted functionality without network connectivity. The services must encompass routine software patches, bug fixes, compatibility updates, and responsive technical assistance tailored to the needs of educators and students using the software on isolated systems. The maintenance package is structured as an annual renewal and must be delivered consistently throughout the contract term to preserve operational reliability. This subcontract is classified under NAICS code 541512 for computer systems design services and is issued by the Arizona Career and Technical Education agency. The solicitation was posted on July 29, 2026, with responses due by August 13, 2026. While the physical locations of deployment are not specified, performance is expected to serve educational facilities under the jurisdiction of the Arizona JTED system. There is no set-aside designation or set-aside description provided, and the contract does not identify a point of contact. All work must be conducted to support software that remains offline, requiring solutions that are secure, self-contained, and capable of operating without internet access.