ARFQ-0705-LOT2700000001-3 | Cisco Hardware and Software Support (SMART Net Total Care)

The contract pertains to Cisco Hardware and Software Support under the SMART Net Total Care program for a one-year term running from August 1, 2026, to August 1, 2027, with performance and delivery centered in Charleston, West Virginia, for the West Virginia Lottery Commission. Although the line item price is listed as $0, this reflects a template or placeholder state prior to vendor submission, with actual pricing to be determined through competitive bid submission via Exhibit A, the required Pricing Page. The solicitation follows a compliance-driven, Lowest Price Technically Acceptable (LPTA) evaluation approach, where bidders must fully meet all mandatory requirements—including proper registration with the West Virginia Purchasing Division, submission of valid licenses and certifications, provision of required insurance coverages (Commercial General Liability, Cyber Liability, and Workers’ Compensation), and adherence to standardized commodity definitions—to be considered technically acceptable. Failure to satisfy any single requirement results in automatic disqualification, and among compliant offers, the lowest-priced bid will be selected for award. Special requirements include strict protocol for vendor personnel accessing state facilities, including designated key personnel, control and accountability of access cards and keys, adherence to state security policies, and confidentiality obligations regarding sensitive information as defined by West Virginia’s Privacy Policies and Information Security Accountability Requirements. The contractor must designate a primary Contract Manager available during normal business hours and provide a complete point of contact for all contract matters. Additionally, the vendor is obligated to submit quarterly reports on purchases, affirm the absence of state debt and conflicts of interest, and acknowledge potential background checks on personnel. The contract prohibits used or refurbished equipment unless explicitly permitted and mandates next-business-day replacement for covered Cisco hardware. All submissions must be made electronically through the wvOASIS portal by July 22, 2026, at 2:30 PM EDT, in accessible file formats without encryption or passwords, and physical submissions must be delivered to the designated Charleston address. Governing law is West Virginia state law, and no federal acquisition regulation clauses apply; instead, a set of state-specific numeric provisions governs liability, acceptance, taxation, and compliance.