Army Substance Abuse Program Services

Subject: Solicitation No. W91CRB-24-R-0029 Request for Proposal This is a COMBINED SYNOPSIS/SOLICITATION prepared in accordance with Federal Acquisition Regulations (FAR) Part 13. This announcement constitutes the only solicitation; proposals are being requested herein and a separate written solicitation will not be issued. This solicitation is a Request for Proposal (RFP). In accordance with FAR 19.1405(b), this requirement is being competed as a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside under NAICS 621999 All Other Miscellaneous Ambulatory Health Care Services with a Size Standard of $20.5. The PSC Code is R408, Support-Professional: Program Management/Support. It is the Government's intent to award a contract to the responsible Offeror whose proposal, in conforming to the RFP, provides the overall best value to the Government considering technical evaluation factors and price. Services Required The U.S. Army Contracting Command-Aberdeen Proving Ground (ACC-APG), an agency of the Government, intends to procure contractor support services for the Army Substance Abuse Program (ASAP) and Army Well-Being. This contract requires a vendor who is completely knowledgeable and current in Army civilian personnel systems to include: eDrugTest, Defense Civilian Personnel Data System (DCPDS) and Business Objects /Business Intelligence (BOBI). Contractor support is needed to simultaneously execute the program in line with appropriate policies (such as, but not limited to, Army Regulation 600-85 and DA Pam 600-85), and recommend enhancements to OAA's ASAP program, to include the execution procedures as outlined in the supporting SOP, to include Army Well-Being initiatives and enhanced training methods. This program is of a sensitive nature as it requires utmost privacy of senior personnel and sensitivity to the very personal processes of drug sample collection to produce an error free program while maintaining an efficient, yet discreet, execution. See the Performance Work Statement - Attachment 1 - PWS, Office of the Administrative Assistant to the Secretary of the Army (OAA) Headquarters, Department of the Army (HQDA) Army Substance Abuse Program Services for additional information regarding the full scope of the requirement. Period of Performance The period of performance is for a total of five (5) years and includes one (1) 12-month base period with four (4) 12-month option periods. Clause 52.217-8 "Option to Extend Services" will be included in the contract and evaluated as part of this RFP. Base Period 09/28/2024 through 09/27/2025 Option Year 1 09/28/2025 through 09/27/2026 Option Year 2 09/28/2026 through 09/27/2027 Option Year 3 09/28/2027 through 09/27/2028 Option Year 4 09/28/2028 through 09/27/2029 Specific Requirements See the Performance Work Statement (PWS) - Attachment 1 - PWS, Office of the Administrative Assistant to the Secretary of the Army (OAA) Headquarters, Department of the Army (HQDA) Army Substance Abuse Program Services for additional information regarding the full scope of the requirement. Place of Performance The work to be performed under this contract will normally be performed virtually, at contractor facilities, or in Government facilities within the National Capital Region (NCR), to include the Pentagon, Crystal City, Fort Belvoir, etc. Long distance travel may be required during performance of this contract and shall be approved by the Contracting Officer's Representative (COR) prior to making any travel arrangements. All travel within 50 miles of the NCR will not be reimbursed. Other Information/Requirements It is the responsibility of the Offeror to ensure that their Offer is compliant with ALL provisions of the FAR and its supplements. The Government MAY, but is not obligated to, consider an Offer that is non-compliant with any provision of the FAR and its supplements. Furthermore, the Government is NOT required to inform any Offeror that their Offer is non-compliant with the FAR or any of its supplements. Failure of an Offer to comply with any provision of the FAR and its supplements may result in the Offeror being deemed non-responsive to the solicitation. All responsible sources may submit a proposal which will be considered by the Contracting Officer. The Offeror must be registered in the System for Award Management (SAM) database and include the assigned CAGE Code and Unique Entity ID (UEI) with their proposal. Questions The Offeror shall submit any questions regarding the combined synopsis-solicitation via email to the Points of Contact provided below no later than 11:00 AM EST on 22 July 2024. Name: Ronald Turing Title: Contract Specialist Email: ronald.h.turing.civ@army.mil Name: Shantice Wright Title: Contracting Officer Email: Shantice.m.wright.civ@army.mil Questions submitted by a method other than email will not be accepted or answered. Any questions received after the above specified cut-off date and time will not be accepted or answered. All email inquiries shall have - Questions - RFP # W91CRB-24-R-0029 included in the subject line. Anticipated Contract Type The Government anticipates the issuance of a Firm Fixed Price (FFP) contract as a result of subject solicitation. Travel and ODCs will be reimbursed at cost in accordance with FAR 31.205. Labor - FFP Travel/ODCs - Cost Anticipated CLIN structure CLIN Period Contract Type Base Year 0001 Labor FFP 0002 Travel/ODCs Cost 0003 Contractor Manpower Reporting NSP Option Year 1 1001 Labor FFP 1002 Travel/ODCs Cost 1003 Contractor Manpower Reporting NSP Option Year 2 2001 Labor FFP 2002 Travel/ODCs Cost 2003 Contractor Manpower Reporting NSP Option Year 3 3001 Labor FFP 3002 Travel/ODCs Cost 3003 Contractor Manpower Reporting NSP Option Year 4 4001 Labor FFP 4002 Travel/ODCs Cost 4003 Contractor Manpower Reporting NSP RFP Response Due Date The Offeror shall submit their proposal via email to the Points of Contact provided below no later than 10:00 AM EST on 6 August 2024. Name: Ronald Turing Title: Contract Specialist Email: ronald.h.turing.civ@army.mil Name: Shantice Wright Title: Contracting Officer Email: Shantice.m.wright.civ@army.mil **Please note there is a 5MB limit on email size** Attachments Attachment 1-Performance Work Statement Attachment 2-Pricing Proposal Template Attachment 3-Provision and Clause Fill Ins Submission Requirements All submissions shall be submitted electronically via email on or before the RFQ closing date as stated above. Format for Submission The Offeror's submission shall consist of two (2) volumes as detailed below: Section #s Volume I Technical Proposal Volume II Price/Cost Title Page Title Page Section 1 General General Section 2 Technical Assumptions Pricing Assumptions Section 3 Technical Narrative: Factor 1-Technical Approach Pricing Quotation (Schedule of Pricing) Subfactor 1: Performance/Management Approach Other than Cost or Pricing Data Subfactor 2: Key Personnel Section 4 Factor 2: Past Performance Page Limitation Volume I: Technical Proposal Not-to-Exceed (NTE) 25 pages. Volume II: Price Proposal No page Limitation Proposal pages inclusive of acronyms, appendices, cross-reference definitions, indexes, matrices table of contents, pullouts, resumes, and schedules, shall not count against page limitations cited above. Pages that print on both sides will count as two (2) pages unless the page content is one of the proposal pages. Teaming agreements do not count towards the page limitations. The Government will not read or consider any information on pages in excess of the above page limitations. Pages exceeding the limitation will be removed from the proposal prior to evaluation. Format (In Print Form): Paper size should be 8.5 x 11 Double-sided pages Single-spaced lines, including text in figures 1-inch margins for the body of the document - inch margins for headers and footers Standard, consecutive page numbering; in - page x of y pages format of the page footer. Font No smaller than Times New Roman 12-point text for the proposal and all attachments No smaller 10-point (New Times Roman) text for all tables and figures in the body of the proposal Content Requirement All information shall be confined to the appropriate proposal volume. The offeror shall confine submissions to essential matters, sufficient to define the proposal in a concise manner, to permit a complete and accurate evaluation of each proposal. Proprietary information shall be clearly marked. *Note - Offerors shall not include any pricing related information in their technical proposal. * Validity of Proposal The Offeror's proposal shall remain valid for a period of at least 120 days from the closing date of the RFP. Availability of Funds This request does not commit the Government to procure goods and/or services. Any award resulting from this RFP shall be subject to the availability of funds. The contractor should not consider this request as authorization to commence work. Title Page Offeror shall provide a Title Page for each Volume. This title page shall include the following: Request for Proposal/Solicitation number Company's Name, Cage Code, UEI, and Tax ID number Proposal titled - OAA Army Substance Abuse and Well Being Program Contractor Point(s) of contact and alternate(s), including last name, first name, street address, city, state, zip code, telephone, and e-mail Date proposal submitted to Government Proposal Expiration Date (valid minimum 120 calendar days) Subcontractors/Team Members/Affiliates Offerors proposing subcontractors/team members/affiliates or other organizational elements not part of the entity submitting the offer shall provide evidence of the commitment from these organizations to perform as presented in the proposal. Examples might include teaming agreements, subcontracts, joint venture agreements, or other similar commitments. If the Offeror is a division or subsidiary of another company, provide an organizational chart depicting all parent and affiliated companies of the Offeror. Offerors shall provide a matrix of all subcontractors. Organizational Conflicts of Interest (OCI) The offeror shall identify any potential organizational conflicts of interest (OCI), as that term is defined in FAR Part 9 that the offeror reasonably believes could arise during the performance of this contract. The offeror shall include subcontractors and team members when identifying any potential or actual OCIs that may exist. In the context of OCI, involvement is defined as any participation or connection to a project, contract, program, or product which may create actual or perceived OCI. The Contracting Officer will review statements provided by each offeror as to the work the company has performed; evaluate the submittals considering in-house knowledge as to the company's program support; and determine whether there is an OCI. This must include all subcontractors and affiliates. Subcontractor and affiliate OCI are equivalent to a prime contractor OCI. OCI Identification Plan The offeror shall conduct due diligence and submit with their proposal an OCI Identification Plan. This plan shall identify all facts that a reasonably prudent person would consider relevant in determining whether a potential conflict of interest currently exists or might arise under the performance of this contract. The offeror shall identify at a minimum all current or anticipated contracts or financial interests that involve equipment or services that provide support to Army or DOD acquisition systems or programs. Additionally, the offeror submission should include any subcontractors or team members. Offerors should be aware that the technical, financial, and operational assistance efforts anticipated under this contract may implicate budgets, priorities, or recommendations of other service or product/system acquisition of the Army or DOD. Offerors should be particularly sensitive to the potential conflicts that might arise should the offeror or its affiliates/subcontractors have any financial interest in other contracts related to Army/DOD services or products/systems. The accuracy of the findings presented shall be certified to the best of their knowledge and belief by an official authorized to bind the company. If the conclusion reached by the contractor is that no OCI exists, then a statement certifying that the contractor (including subcontractors and affiliates) has no OCI issues relating to this Request for Proposal or contract, including supporting rationale, shall be submitted as well. The offeror shall provide narrative outlining the process taken to determine that no OCI exist. This shall include a list of the contracts reviewed that could cause a potential conflict of interest. OCI Mitigation Plan For any potential conflicts of interest, the offeror shall provide a mitigation plan to be reviewed and approved by the Contracting Officer. The mitigation plan shall provide verifiable means of eliminating any significant conflicts of interest in the performance of this contract. The mitigation plan shall also describe the contractor's current policies for identifying, reporting, and preventing future organizational and personal conflicts of interest that might arise in the performance of this contract. The contracting officer will review and approve and make a determination whether there is an OCI that precludes award. The Contracting Officer will review statements provided by the offeror as to the work the company has performed or anticipates; evaluate the submittals considering in-house knowledge as to the company's program support; and determine whether or not there are any potential OCIs. The Government's consideration of this information is for purposes of assessing the contractor's responsibility and is not otherwise part of the evaluation factors to be considered for award. The contractor is responsible for ensuring compliance, both organizationally and individually, with regulatory and professional standards, including any standards relating to ethics, obtaining and releasing proprietary information, and individual or organizational conflicts of interest. The responsibilities of this clause shall apply to all subcontractors, team members and affiliates. The contractor should be aware that they may be prohibited from competing on any future requirement for the acquisition of hardware, software, or services when the requirement for such hardware, software, or services has been influenced by the assessments, recommendations, or other advice provided in the performance of this contract. Assumptions/Contingent Conditions Offerors shall include a narrative discussing and providing rationale for all assumptions and/or contingent conditions. Volume I: Technical Proposal Offerors shall provide sufficient information for the Government to determine the ability of the Offeror to perform the requirements of the RFP. The Offeror's proposal shall describe in detail its technical approach to performing the requirements of the PWS and RFP. The Technical Proposal shall not include any cost or pricing data. FACTOR I: TECHNICAL APPROACH The offeror's proposal shall demonstrate a clear, concise, comprehensive understanding and methodology for performing the entirety of the PWS including the Specific Tasks identified and detailed in Part 5 of the PWS. Subfactor 1: Performance/Management Approach The offeror shall address, in detail, its performance approach to support the Professional Support Services requested. The offeror shall describe its organizational structure and management plan. The offeror shall demonstrate how its proposed management plan will successfully perform the tasks and objectives detailed in the PWS including the Specific Tasks identified and detailed in Part 5 of the PWS. The offeror shall provide a performance plan that recognizes possible performance risks, provides a comprehensive and realistic risk mitigation strategy, and describes its methods and approach to meeting the RFP requirements with a high level of confidence of successful completion within the required schedule. The plan shall contain a reasonable, realistic approach for assuming full contractual responsibility without disruption or degradation of performance. Subfactor 2: Key Personnel The offeror shall submit resumes for its key personnel. The resumes shall describe the individual's specialized experience and qualifications as it relates specifically to the duties assigned in this PWS. All personnel shall have education and training that is appropriate for the tasks to which they will be assigned according to customary commercial practice. The contractor shall furnish adequate documentation to substantiate compliance with this requirement for each assigned staff member. The contractor shall certify as to the accuracy and completeness of the supporting documentation. In addition, the offeror shall provide a matrix listing the labor categories to include the qualifications, of the company's proposed key and non-key personnel mapped to the PWS. If the offeror proposes specific personnel for key positions on this contract who are not current employees of the offeror, the offeror shall present letters of intent. The letters of intent shall indicate that the individual acknowledges intent to accept a reasonable offer of employment should an award to the offeror be made. Resumes: The offeror shall provide resumes for proposed Key Personnel to meet the qualifications identified in the PWS. Resumes shall be no longer than three (3) pages, and shall include the following information: 1. Name 2. Positive statement of possession of appropriate current and active security clearance (DO NOT STATE ACTUAL CLEARANCE LEVEL OR BACKGROUND INVESTIGATION INFORMATION) 3. Citizenship Status 4. Name of employer 5. Identify if a current employee 6. Education 7. Labor category and level 8. Contract role (Technical, management, etc.) 9. Identify if role represents full-time or fractional-time Commitment. 10. Description of current and previous project experience (indicate if experience was as a result of a project included in the Past Performance proposal) 11. Description of role on current and previous projects (include start/end dates) 12. Relevant skills demonstrated 13. Rationale for proposing as Key Personnel. Letters of Intent: A Letter of Intent to employ each proposed key individual in the specific proposed position must be completed, signed by both the offeror and the employee, and included with the proposal. If there is no signed letter of intent for the individual being proposed, the individual will not be considered sufficient to meet the requirement. To maintain proprietary subcontractor data, unredacted subcontractor Letters of Intent shall be provided directly to the Government by the deadline on the cover page of this Request for Proposal via email only to ronald.h.turing.civ@army.mil and Shantice.m.wright.civ@army.mil., with email subject line specifically identifying the prime offeror proposal the submission is supporting. Prime offeror proposal submissions shall include salary- redacted versions of the same subcontractor Letters of Intent provided directly to the Government. Required Clearance: The offeror shall identify whether the proposed personnel currently possess the required clearance as described in PWS Section 1.6 Security Requirements. FACTOR 2: PAST PERFORMANCE The Government will evaluate the offeror's record of past and current performance to ascertain the probability of successfully performing the required efforts of the PWS. The offeror shall demonstrate their ability to successfully perform this requirement by providing similar past performance information. The offeror shall submit a list of up to five (5) Government contracts (prime and major subcontracts) performed or awarded during the past five (5) years, which are relevant to the efforts required by this RFP. This list of contracts shall include the contract number, contract type, award date, value, and a description of the services performed. The list of contracts shall identify the technical point of contact (TPOC), Contracting Officer's Representative (COR), Contracting Officer's Technical Representative (COTR), or equivalent, to include name, commercial and/or Defense Switched Network (DSN) telephone number, and e-mail address. The offeror shall identify any instance where the offeror has received a Termination for Default, Show Cause Notice, or Cure notice over the past three years. Volume II: Price/Cost FACTOR 3: PRICE/COST This volume shall include pricing documentation and a complete detailed price narrative with supporting information. The offeror and any subcontractor(s) shall be responsible for ensuring compliance with the Service Contract Act (SCA) for all applicable labor categories. The Price Proposal Volume shall consist of a narrative describing the methodology used to build up to the total proposed price. The narrative shall include the corresponding contractor position titles mapped to the PWS labor categories with brief descriptions which include the minimum education, certifications, and experienced required for each. Any proposed subcontractor may submit their proprietary pricing information as required in the same form and format directly to the Contracting Officer/Specialist via email. Offeror shall also submit supporting verification information as attachments to the plan to include actual payroll and fringe benefit/rate data for any proposed employees currently working for the offeror. For any proposed employees not currently working for the offeror, the offeror shall include other verifying data, such as recognized national and regional compensation surveys and studies of professional, public and private organizations, used in establishing the total compensation structure including direct labor and fringe benefits. Signed letters of intent signed by the Offeror/subcontractor and prospective employees showing labor rate/salary to be paid to the employee may also be provided to support the realism of the direct labor rates. Letters of intent for proposed pay/labor rates of key personnel are required. If an offeror fails to submit the required plan and requested supporting information, the offeror's proposal may be considered inadequate, unresponsive, and may be excluded from consideration. Each offeror and any subcontractors shall submit copies of their compensation plans. Offerors shall also submit supporting verification information as attachments to the plan to include actual payroll and fringe benefit/rate data. Be advised that Other than Certified Cost or Pricing Data is currently required. See Price Proposal Template Attachment 2. Basis for Award Proposals will be evaluated in accordance with FAR 13.106-2 "Evaluation of Quotations or Offers." FAR 15.3 does not apply to the acquisition. The Government will conduct comparative evaluations where offerors are compared to each other to select the contractor that is best suited and provides the best overall value to the Government. The Government intends to award a contract to the Offeror whose proposal that is determined to be the most advantageous to the Government, with appropriate consideration given to the three (3) evaluation factors: Factor 1-Technical Approach, Factor 2-Past Performance and Factor 3-Cost/Price. The Technical Approach includes two (2) sub-factors: Subfactor 1-Performance/Management Approach and Subfactor 2-Key Personnel. The Government reserves the right to award without discussions. Additionally, the Contracting Officer reserves the right to make no award under this solicitation. Technical, Past Performance, and Price/Cost are of equal importance to each other. No one factor is of greater importance than another. All technical factors are individually greater than price. However, price may become more important in selecting the successful firm as technical proposals become more comparable. Adequacy of Response: The proposal will be evaluated to determine whether the offeror's methods and approach have adequately and completely considered, defined, and satisfied the PWS requirements in its entirety including the Specific Tasks identified and detailed in Part 5 of the PWS. Feasibility of Approach: The proposal will be evaluated to determine the extent to which the offeror is expected to be able to successfully complete the proposed tasks and technical requirements within the required schedule. The Organizational Conflict of Interest (OCI) Risk Mitigation Plan will be assessed by the Contracting Officer as part of a responsibility determination in accordance with FAR Part 9. If the Contracting Officer determines that the offeror has an OCI that cannot be mitigated, then the offeror will not be eligible for award. NON-PRICE FACTORS Factor I: Technical Approach The term "technical," as used herein, refers to non-price factors other than past performance. The technical rating evaluates the quality of the contractor's technical solution for meeting the Government's requirement. The Government will evaluate the technical approach to determine whether the offeror's methods and approach have adequately and completely considered, defined, and satisfied the requirements specified in the PWS. The proposal will be evaluated to determine the extent and accuracy to which the requirement has been addressed in accordance with PWS requirements and the RFP. The offeror shall clearly state in its proposal how it intends to accomplish this contract. Mere acknowledgment or restatement of a requirement or task is not acceptable, and the offeror is cautioned that "parroting" of the technical requirements or the PWS with a statement of intent to perform does not reflect an understanding of the requirements or capability to perform. Relevance to the effort listed herein is critical. Each factor shall be specific and complete. All the requirements under the RFP are mandatory. The information in the proposal shall be presented in a clear, coherent, and concise manner. The following criteria shall be used during the evaluation process to determine acceptability: Subfactor 1: Performance/Management Approach The performance approach narrative provided in the proposal submission adequately describes and presents a clear understanding of all requirements specified in Part 5 of the PWS. The proposal demonstrates that the offeror's methods and approach in meeting the tasks is practicable. The offeror's management and oversight approach are clearly articulated in such a way as to present a clear understanding of personnel requirements. Subfactor 2: Key Personnel - The Government will evaluate the resumes of the key personnel for experience and qualifications in accordance with PWS Part 5 as it relates specifically to the duties assigned in this contract. - The Government will evaluate the company's matrix to include the experience and qualifications proposed of key and non-key personnel mapped to PWS tasking in Part 5 that supports the proposed labor categories. The Acceptability criteria are identified in Table A-1. The proposal shall be evaluated against the minimum requirements as identified above. Using the ratings and descriptions outline in Table A-1, the Government will determine whether the offeror's proposal is acceptable or unacceptable. Each Subfactor will be rated as "Acceptable" or "Unacceptable" and are of equal importance. In order to receive an overall "Acceptable" rating for Factor I-Technical Approach, the offeror must be rated "Acceptable" in each Subfactor. Table A-1: Technical Acceptable/Unacceptable Ratings Rating Definition Acceptable Proposal clearly meets the minimum requirements of the RFP. Unacceptable Proposal does not clearly meet the minimum requirements of the RFP. Factor II: Past Performance The past performance evaluation results in an assessment of the offeror's probability of meeting the minimum past performance RFP requirements. The assessment is based on the offeror' s record of recent and relevant past performance information that pertains to the services outlined in the RFP requirements. There are two aspects to the past performance evaluation. The first is to evaluate whether the offeror' s present/past performance is relevant or not relevant to this procurement effort. The second aspect of the evaluation is to determine how well the offeror performed the relevant contracts. A comparative assessment shall not be applied in the past performance evaluation. Therefore, past performance will be rated on an "Acceptable" or "Unacceptable" basis using the ratings in Table A- 2. The Government may use data provided by the offeror in its proposal and data obtained from other sources, including data in Government files or data obtained through interviews with personnel familiar with the contractor and their current and past performance under Federal, State or Local government or commercial contracts for same or similar services as compared to the North American Industry Classification System (NAICS). Table A-2. Past Performance Ratings Table Rating Definition Acceptable Based on the offeror's performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort. Unacceptable Based on the offeror' s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort. Note: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance. Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, "unknown" shall be considered "acceptable". Factor III: Price/Cost Proposed price will not be adjectively rated. The basis will be the cumulative sum of all CLINs proposed. The offeror's price proposal will be evaluated for fairness and reasonableness. The level of detail of this analysis will be determined by the Contracting Officer based on competition and other factors. Price: The total evaluated price (TEP) to be used in the award determination will be the total of all CLINs including the calculated price of the Option to Extend Services in accordance with FAR 52.217-8, as detailed below. Firm fixed price CLINs will be evaluated for fairness and reasonableness in accordance with FAR 15.404-1. In accordance with FAR 15.404-l(a)(l) the various analytical techniques and procedures described in FAR 15.404-1 will be used singly or in combination with others to ensure the awarded price is fair and reasonable. Cost reimbursement ODC/Travel CLINs will be subject to cost realism analysis in accordance with FAR 15.305(a)(l). An offeror's submitted proposal is presumed to represent the Offeror's best effort to respond to the solicitation. Any inconsistency between the price proposal and other sections of the Offeror's proposal (e.g., technical proposal), whether real or apparent, shall be explained in the proposal. Any significant inconsistency, if unexplained, may raise fundamental questions regarding the Offeror's understanding of the nature and scope of the work required and may be grounds for rejection of the proposal. The Government will perform unbalanced pricing analysis on each offeror's proposal and may determine that an Offeror's price proposal is not awardable if the prices proposed are materially unbalanced. As detailed in FAR 15.404-l(g), unbalanced pricing exists when, despite an acceptable total evaluated price, one or more contract line items are significantly overstated or understated by the application of price analysis techniques. A proposal may be rejected if the Contracting Officer determines that the lack of balance po...