Automated Ambulance Billing, AR, Delinquent Account Collections and Other Services

The City of College Station, Texas, is seeking proposals from qualified firms to implement a comprehensive automated ambulance billing and accounts receivable system for its Emergency Medical Services. The contract scope includes providing all necessary equipment, software, labor, supervision, and materials to manage medical billing, requests for medical records, delinquent account collections, and specialized billing services such as false alarms, repeat inspections, and HazMat incidents. The project aims to streamline billing processes, improve collection efficiency, and ensure regulatory compliance within the EMS operations. The solicitation emphasizes a fair evaluation process and allows for the possibility of awarding multiple contracts based on the proposals received. The procurement process is scheduled with a proposal response deadline of December 9, 2025, and questions regarding the RFP are due by December 2, 2025. The contract size is estimated to range between 500,000 and 2,000,000 dollars. Submission requirements specify that proposals must include a single, unbound original and an electronic PDF copy on a USB drive, with no page limits specified. The City reserves the right to make multiple awards and will evaluate proposals based on criteria detailed in the full solicitation. While the document references various FAR sections and standard procurement procedures, specific contract clauses, evaluation factors, and detailed terms related to inspection, performance, and certifications are not explicitly included in the available materials. The contract will be administered through the City’s Purchasing Division, with performance occurring within College Station, Texas, and the project aims to enhance the efficiency and accuracy of EMS billing operations through a fully integrated automated system.