This Solicitation opportunity from North Carolina was posted on June 24, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Automated Service Management System Implementation for Educational Institution

Closed

251-25-141State & Local

Submission Closed07/10/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Anaheim Union High School District

POSTED

about 8 hours ago

DEADLINE

in 26 days

AI Contract Overview

The Wake County Public School System's Technology Services Department is seeking to implement a comprehensive automated Service Management system designed to streamline and enhance their operational efficiency across over 200 school sites. This system must incorporate integrated functionalities for service request handling, change management, and asset management, supporting an extensive inventory of technological assets vital to approximately 185,000 students and staff during the 2023-2024 academic year. The goal is to facilitate effective technology support, improve service request reporting, and maintain accurate asset inventories, thereby ensuring reliable and efficient technology operations across the district. The solicitation, titled "Automated Service Management System Implementation for Educational Institution," was posted on June 24, 2024, with a response deadline set for July 10, 2024. The project falls under the NAICS code 541512, indicating a focus on computer systems design and related services, and is managed by the Wake County Board of Education. The contract value is estimated to range between $500,000 and $2,000,000, reflecting the scope and importance of the system to support the district’s technology infrastructure. Interested vendors can find additional details through the provided online link.

General Info

Agency

North Carolina → Wake County Board of Education

NAICS

541512 - Computer Systems Design Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

RFP #251-25-141 Addendum #1 - Service Management System

amendment

High

RFP #251-25-141 - WCPSS Service Management System

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJun 24

Solicitation

Response DeadlineJul 10

Deadline has passed

Submission Closed

07/10/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyNorth Carolina → Wake County Board of Education

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → Wake County Board of Education

Office AddressN/A

ContactsNo contact information available

Full Description

The Wake County Public School System (WCPSS) Technology Services Department seeks a robust automated Service Management system which includes service request, change and asset management integrated functionality to support the 200+ sites maintaining asset inventories in service to approximately 185,000 students and staff as of the 2023-2024 school year and technology support service request reporting.

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