This Solicitation opportunity from Government of Canada was posted on May 9, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
B.10. Help Desk Specialist
Closed
5000072796-BCanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → Natural Resources CanadaView Agency
NAICS
N/A
Place of Performance
*Canada, CANSet-Aside
NONE
Documents
(1)AI Contract Breakdown
Uniform Contract FormatWhat is UCF?
Uniform Contract Format (UCF) uses AI to break down any contract into standardized sections—scope, pricing, deliverables, and evaluation criteria.
Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
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AgencyGovernment of Canada → Natural Resources Canada
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Full Description
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The Chief Information Officer Branch (CIOB) of Natural Resources Canada (NRCan) has embarked on an Information Technology (IT) Service Management program to implement Information Technology Infrastructure Library (ITIL) best practices within its organization. The CIOB has adopted an IT Service Desk Service which provides the departmental clients with a single point of contact for informatics problems and queries related to office automation tools, products and services. Additionally, onsite Operations Support services are provided for IT support and mobile phone support.