This Government Contract opportunity from Texas was posted on June 19, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
BMC Helix Work Order Management
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract requires the provision of Application Service Provider services to manage BMC Helix Work Order requests for the DSHS NEDSS Base System, focusing on the end-to-end processing, tracking, and resolution of system maintenance and enhancement tasks. The contractor will be responsible for ensuring timely and accurate handling of work orders to support system functionality and continuous improvement, operating within the operational requirements of the Texas Department of Family and Protective Services. Services must be delivered in alignment with established workflows and performance standards to maintain system reliability and user satisfaction. This is a subcontract with a NAICS code of 541512, indicating it falls under computer systems design and related services. The solicitation was posted on June 19, 2026, with a response deadline of October 29, 2025, at 4:30 PM. The place of performance and specific office address are not detailed, but the work is tied to state-level systems managed by Texas agencies. Interested parties must respond through the Texas SmartBuy portal at the provided URL, and the contract does not specify a set-aside type.
General Info
Agency
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of HHS0015725.
The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.
Request for Offers (RFO) for NEDSS (National Electronic Disease Surveillance System) Maintenance and Support Services
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
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