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This Solicitation opportunity from Arizona was posted on July 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Board Agenda Management Software

Closed
27-021-TUSD1State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
SLED
RFI - City of Seattle Utilities Customer Service System
Solicitation # 1479146A
The City of Seattle has issued Request for Information 1479146A to gather industry data on modern utility customer service products for Seattle City Light and Seattle Public Utilities. The primary objective is to inform a future competitive solicitation for a Utilities Customer Service Portal that enhances digital self-service, account management, and operational efficiency. Key desired capabilities include a secure, multilingual customer portal with chatbot functionality, the ability for users to view billing and usage history, and robust analytics for tracking engagement. A critical technical requirement is the ability to integrate with the existing Oracle Utilities solution stack through real-time and batch data exchanges. The sought-after solutions must adhere to strict accessibility and security standards, including WCAG 2.1 level compliance, evolving ADA regulations, and a mobile-first design. Security requirements include compliance with PCI standards, the provision of SOC 1 or 2 reports, and adherence to City of Seattle privacy and records retention schedules. This is an informational solicitation only, and no contract will be awarded based on the responses. Interested vendors must register via the OpenGov Procurement Portal and submit their responses, including organization qualifications and feedback on specific customer and technical user stories, by the revised deadline of November 12, 2026, at 12:00 p.m.
Information Technology Department

POSTED

about 17 hours ago

DEADLINE

in 15 days

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The District is seeking a new Board Agenda Management Software solution to replace its current system, which has become unreliable and inefficient due to persistent technical issues, poor vendor support, and a lack of meaningful updates. Staff have been forced to rely on manual workarounds to complete essential tasks as the existing software has been bloated with unnecessary features that complicate workflow rather than streamline it. The previous system, which provided superior functionality and user experience, is no longer available after its vendor was acquired by the current provider, leaving the District without a viable alternative. The new software must offer robust features, seamless integration with existing tools, and reliable technical support to restore productivity and meet the needs of Governing Board staff and the broader community. The solicitation, numbered 27-021-TUSD1, is open for responses until July 14, 2026, and is being managed by the Tucson Unified School District’s Governing Board in Arizona. Interested vendors should direct inquiries to Yolanda Borboa, Program Coordinator, at [email hidden] or [phone hidden], or Jacqueline Posey, Procurement Agent, at [email hidden] or [phone hidden]. The solution must be capable of being deployed and operated within Arizona and should provide a modern, intuitive platform that eliminates current inefficiencies, reduces manual labor, and supports transparent, effective board operations.

General Info

Tucson Unified School District seeks reliable board agenda software to replace outdated system, requiring seamless integration and Arizona-based deployment.

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

2

RFP 27-021-TUSD1 Board Agenda Management Software

PDF, High priority: read this firstrfp
High

Scope of Work - Board Management System for Tucson Unified School District

PDF, High priority: read this firstsow
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyArizona → Governing Board
Contacts2 people available
OfficeTucson, AZ, 85719, USA
Organization / AgencyArizona → Governing Board
Office AddressTucson, AZ, 85719, USA
Contacts
Yolanda BorboaProgram Coordinator
Jacqueline PoseyProcurement Agent

Interested Companies (5)

Munera SolutionsSAN FRANCISCO, CA
X-treme ApparelPhoenix, AZ
AC5 LabsVail, AZ

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Full Description

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The current software being used to prepare and manage meeting materials no longer meets or supports the needs of the District. Governing Board staff have experienced extensive recurring issues that negatively impact productivity, including frequent system errors, limited functionality, and processes that require unnecessary manual workarounds. The District has also encountered challenges with vendor support, software updates, and "ongoing maintenance." Many changes being pushed as "new features and enhancements" have complicated the system and are essentially bloating the software with useless functions, leaving staff to rely on inefficient manual processes to accomplish essential tasks. The system utilized by the district prior to this involuntary switch had far better functionality and options, but unfortunately that software is no longer available, as the company was absorbed by the vendor that is currently used. We are looking for a program that provides features and integration to better serve the district, it's community and prevent further frustration for all.

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