Broadband Internet Permanent Unaccompanied Housing

This contract solicitation, identified as FA480326Q0093, is a small business set-aside for the provision and management of commercial-grade broadband internet services across nine unaccompanied housing facilities at Shaw Air Force Base, South Carolina. The scope includes installation of fixed broadband infrastructure, physical cabling, site safeguards, access control systems, web filtering, compatibility with DoD devices and VPNs, user administration, and rapid restoration of outages impacting more than 10% of users. Performance is governed by a Service Level Agreement requiring a minimum of 95% monthly network uptime and 95% of speed tests achieving at least 100 Mbps download and 20 Mbps upload. Deliverables include monthly performance reports, a quality control plan, a kickoff meeting agenda, an employee access list upon request, and restoration of major outages within six hours. The contract is structured as a firm-fixed-price arrangement with a base period of three months beginning September 30, 2026, followed by four optional one-year extension periods through September 2031. Offerors must comply with stringent security and regulatory requirements, including adherence to DFARS 252.204-7012 for safeguarding covered defense information and cyber incident reporting, prohibition of equipment or services tied to the Xinjiang Uyghur Autonomous Region or the Maduro regime in Venezuela, and compliance with the contractor access directive for Air Force installations, which mandates base passes, unescorted access protocols, and emergency notification system registration. Proposals are limited to five pages and must include a network diagram, management plan, and phase-in plan. Site visits are mandatory and must be attended by representatives coordinating access through the contracting office prior to July 24, 2026. Questions must be submitted in writing by August 4, 2026, with responses issued via amendment. Proposals are due by August 21, 2026, and must be submitted by registered small businesses with an active Unique Entity ID in SAM.gov. Evaluation will consider past performance, technical acceptability, and price in a best-value trade-off process, with formal acceptance occurring on-site by the Contracting Officer’s Representative using metrics defined in the Quality Assurance Surveillance Plan. Invoicing is strictly required through Wide Area WorkFlow, and contractor personnel must comply with all DoD cybersecurity, whistleblower, and procurement integrity clauses, including disclosure of any former Department of Defense officials involved in