Business Services System Replacement

The Department of State in New Hampshire is seeking proposals to replace its existing Business Services System through a solicitation issued on July 23, 2026, with responses due by September 25, 2026. This initiative aims to modernize critical business operations by implementing a new system that supports the efficient processing of business filings, licensing, and related services. The scope encompasses the full lifecycle of system replacement including design, development, integration, testing, deployment, and ongoing support to ensure seamless transition and continued service delivery. All work must be performed in alignment with state operational requirements and standards, with no specific set-aside designated for small or disadvantaged businesses. Thomas Connolly serves as the primary point of contact for all inquiries regarding this solicitation, reachable via email or phone. The solicitation is publicly accessible through the state’s procurement portal, and while the NAICS code and exact location of performance are not specified, the system will serve the entire state of New Hampshire. Proposals must demonstrate technical capability, proven experience with similar governmental systems, and a clear plan for minimizing disruption during transition. The state expects a solution that is scalable, secure, user-friendly, and fully compliant with all applicable state and federal regulations governing data and service delivery.