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Call for External Collaborator – Provide national technical expertise to support SCORE Training of Trainers delivery, workplace coaching and the institutionalisation of continuous improvement at the Cape Town Container Terminal and Transnet Academy Please

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rfx_14076_ROAFInternational

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The International Labour Office is seeking a qualified South African National SCORE Expert to serve as an External Collaborator for the Port of Cape Town Operational Excellence Programme running from 2027 to 2028. The primary objective of this engagement is to enhance productivity, workplace cooperation, and continuous improvement at the Cape Town Container Terminal and the Transnet Academy. Working alongside an International SCORE Expert, the selected consultant will be responsible for assessing prospective trainers, adapting training materials to suit port operations, and co-delivering the initial Training of Trainers. Following the initial training, the consultant will provide a minimum of 16 months of on-site coaching, mentoring, and implementation support to internal trainers and Enterprise Improvement Teams. Key responsibilities include applying SCORE tools to operational challenges, facilitating structured problem-solving, and monitoring results to ensure the sustainable institutionalization of continuous improvement practices. The consultant is expected to provide regular progress reports and a final assessment with recommendations for long-term capacity building. Interested parties must submit their proposals through the ILO e-sourcing platform via the UNGM portal.

General Info

Agency

ILO

NAICS

611430 - Professional and Management Development Training

Place of Performance

ZAF

Set-Aside

NONE

Documents

3
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Solicitation

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AgencyILO
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OfficeN/A
Organization / AgencyILO
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Full Description

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Description Dear Bidder, The International Labour Office (ILO) is looking for an individual to undertake work as an External Collaborator. Below is a summary of the work to be performed: The ILO seeks a qualified South African National SCORE Expert to support implementation of the Port of Cape Town Operational Excellence Programme (2027–2028), aimed at improving productivity, workplace cooperation and continuous improvement at the Cape Town Container Terminal (CTCT). Working with an International SCORE Expert, the consultant will assess prospective trainers from CTCT and Transnet Academy, adapt SCORE training materials to port operations and co-deliver the first SCORE Training of Trainers (ToT). Following the ToT, the consultant will provide at least 16 months of regular on-site coaching, mentoring and implementation support to internal trainers and Enterprise Improvement Teams. Activities will focus on applying SCORE tools to operational challenges, strengthening worker-management cooperation, facilitating structured problem-solving, monitoring improvement actions and results, and delivering refresher training as needed. The consultant will also support the progressive integration of SCORE into CTCT operations and Transnet Academy, providing regular progress reports and a final assessment with recommendations for sustainable internal capacity and institutionalisation. If you are interested, please express interest and follow the instructions attached to consult the detailed terms of reference and other relevant information in the ILO e-sourcing platform. Please submit your proposal before the specified deadline. Thank you.

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