This Solicitation opportunity from Government of Canada was posted on October 20, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Canadian Disaster System & Journey Map Research Contract

Closed

202505534-AInternational

Submission Closed10/20/2025, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

Public Safety Canada is seeking a research team with design research expertise to conduct a comprehensive study of the disaster recovery system in Canada from a community perspective. The primary objective of Phase 1 is to advance knowledge of the community-level experience by developing journey maps to understand individual interactions with services and system maps to illustrate the connections and feedback loops between various actors. The selected contractor will be responsible for developing a research methodology, analyzing barriers and pain points in the recovery process, and synthesizing these findings into a final research report. The contract is structured with an initial period running from the date of award to March 31, 2027, with the possibility of three additional one-year option periods extending the term to March 2030. Phase 2 allows for optional services via task authorizations, which may include additional stakeholder mapping, the creation of practical community recovery plan resources, or deeper research into specific pain points identified during the first phase. This solicitation, identified as 202505534-A, carries a ceiling price of 250,000 dollars and applies to identified users across Canada, excluding specific locations subject to Comprehensive Land Claims Agreements.

General Info

Public Safety Canada seeks research on disaster recovery systems with a 250,000 dollar ceiling.

Agency

Government of Canada → Department of Public Safety and Emergency Preparedness

NAICS

541720 - Research and Development in the Social Sciences and Humanities

Place of Performance

*Canada, CAN

Set-Aside

NONE

Documents

202505534-A Amendment #2 - Canadian Disaster System & Journey Map Research Contract

amendment

High

Amendment 3 - RFP 202505534-A

amendment

High

Question & Answer Document #1 - Solicitation 202505534-A

q-and-a

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseClosed

PostedOct 20

Solicitation

Response DeadlineOct 20

Deadline has passed

Submission Closed

10/20/2025, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Department of Public Safety and Emergency Preparedness

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Department of Public Safety and Emergency Preparedness

Office AddressN/A

Contacts

Melissa GendronPoint of Contact

contact@example.gov

+1 (555) 000-0000

Full Description

1. Requirement Summary By means of this RFP, Public Safety Canada (PS) is seeking a team of researchers, to conduct a research study to understand the disaster recovery system and develop journey maps and system maps of community-level actors in the system. See Annex A, Statement of Work for detailed statement of: 2. Objective Phase 1 – Initial requirement: Public Safety Canada requires the services of a Research Team with design research expertise and experience to conduct research on the disaster recovery system in Canada from a community perspective. The goal of this research is to advance the knowledge of disaster recovery in Canada and build a common understanding of the community-level experience of disaster recovery through journey and system mapping. The Contractor will focus their work on the following objectives: • Reviewing resources provided by the Project Authority; • Developing an appropriate methodology and approach to conduct the research; • Conducting research that includes journey mapping (A method used to understand the experience a person has when interacting with a product, service, or organization over time.) and systems mapping (A method used to represent how different parts of a system are connected and interact with each other, it helps to understand the relationship, feedback loops, and patterns that influence how the system behaves over time.), and includes an analysis of barriers / pain points in recovery; • Analyzing and synthesizing the research into key insights; • Summarizing findings in a research report. Phase 2 – Optional Services (Task Authorizations): Public Safety may have a requirement of further analysis and research related to disaster recovery, enabling systems of recovery, community-based recovery etc. The additional ad hoc work will be authorized with task authorizations. Optional tasks and deliverables will be determined at TA stage. Possible deliverables could include but are not limited to: • Additional journey or system maps from other stakeholder perspectives, based on the findings of the initial research in Phase 1 • Additional resources on how to use this research in practice to develop community recovery plans • Further research into the recovery pain points that are identified in the initial research, depending on the findings of the initial research in Phase 1 4. Period of Work The initial period of the contract will be from contract award to March 31st, 2027 With the possibility of three (3) additional 1 year option periods, from April 1, 2027 to March 2030 under the same conditions and at the rates specified in the contract. 5. Contracting Authority Melissa Gendron A/Sr. Acquisitions Advisor Public Safety Canada 269 Laurier Avenue West Ottawa ON K1A 0P9 Email: contact@example.gov The Contracting Authority is responsible for all matters of a contractual nature. 6. Security Requirement There is no security requirement. 7. This bid solicitation is to establish a contract with task authorizations for the delivery of the requirement detailed in the bid solicitation to the Identified Users across Canada, excluding locations within Yukon, Northwest Territories, Nunavut, Quebec, and Labrador that are subject to Comprehensive Land Claims Agreements (CLCAs). Any requirement for deliveries within CLCAs areas within Yukon, Northwest Territories, Nunavut, Quebec, or Labrador will have to be treated as a separate procurement, outside the resulting contract.