This Solicitation opportunity from Government of Canada was posted on July 17, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Canadian Disaster System & Journey Map Research

Closed

202505534International

Submission Closed07/17/2025, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541720

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5 days ago

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in 23 days

AI Contract Overview

Public Safety Canada is seeking a qualified research team, consisting of at least one Research Manager/Supervisor, one Senior Researcher, and one Intermediate Researcher, to study the disaster recovery system. The primary goal is to develop journey maps and system maps of community-level actors to identify barriers and pain points within the recovery process. The project is divided into two phases, with the first phase focusing on methodology development, research execution, and the delivery of a comprehensive research report. An optional second phase may include additional mapping from various stakeholder perspectives and the creation of practical resources for community recovery plans. The initial contract term runs from the date of award until March 31, 2026, with the possibility of three one-year extensions extending the period to March 2029. The work is primarily based in the National Capital Region and Ottawa, though it serves identified users across Canada, excluding specific areas subject to Comprehensive Land Claims Agreements. There are no security requirements for this contract, and all contractual matters are managed by the Department of Public Safety and Emergency Preparedness.

General Info

Public Safety Canada seeks researchers to map disaster recovery systems and identify process barriers.

Agency

Government of Canada → Department of Public Safety and Emergency Preparedness

NAICS

541720 - Research and Development in the Social Sciences and Humanities

Place of Performance

*National Capital Region (NCR) *Ottawa, CAN

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedJul 17

Solicitation

Response DeadlineJul 17

Deadline has passed

Submission Closed

07/17/2025, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Department of Public Safety and Emergency Preparedness

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Department of Public Safety and Emergency Preparedness

Office AddressN/A

Contacts

Melissa GendronPoint of Contact

contact@example.gov

+1 (555) 000-0000

Full Description

1. Requirement Summary By means of this RFP, Public Safety Canada (PS) is seeking a team of researchers, with a minimum of one (1) Research Manager/Supervisor, one (1) Senior Researcher and one (1) Intermediate Researcher; to conduct a research study to understand the disaster recovery system and develop journey maps and system maps of community-level actors in the system. See Annex A, Statement of Work for detailed statement of: 2. Objective Phase 1 – Initial requirement: The Contractor will focus their work on the following objectives: * Reviewing resources provided by the Project Authority; * Developing an appropriate methodology and approach to conduct the research; * Conducting research that includes journey mapping (A method used to understand the experience a person has when interacting with a product, service, or organization over time.) and systems mapping (A method used to represent how different parts of a system are connected and interact with each other, it helps to understand the relationship, feedback loops, and patterns that influence how the system behaves over time.), and includes an analysis of barriers / pain points in recovery; * Analyzing and synthesizing the research into key insights; * Summarizing findings in a research report. Phase 2 – Optional Services (Task Authorizations): Optional tasks and deliverables will be determined at TA stage. Possible deliverables could include but are not limited to: * Additional journey or system maps from other stakeholder perspectives, based on the findings of the initial research in Phase 1 * Additional resources on how to use this research in practice to develop community recovery plans * Further research into the recovery pain points that are identified in the initial research, depending on the findings of the initial research in Phase 1 4. Period of Work The initial period of the contract will be from contract award to March 31st, 2026 With the possibility of three (3) additional 1 year option periods, from April 1, 2026 to March 2029 under the same conditions and at the rates specified in the contract. 5. Contracting Authority Melissa Gendron A/Sr. Acquisitions Advisor Public Safety Canada 269 Laurier Avenue West Ottawa ON K1A 0P9 Email: contact@example.gov The Contracting Authority is responsible for all matters of a contractual nature. 6. Security Requirement There is no security requirement. 7. This bid solicitation is to establish a contract with task authorizations for the delivery of the requirement detailed in the bid solicitation to the Identified Users across Canada, excluding locations within Yukon, Northwest Territories, Nunavut, Quebec, and Labrador that are subject to Comprehensive Land Claims Agreements (CLCAs). Any requirement for deliveries within CLCAs areas within Yukon, Northwest Territories, Nunavut, Quebec, or Labrador will have to be treated as a separate procurement, outside the resulting contract.