Care Coordination and Referral Management

The contract titled Care Coordination and Referral Management requires the successful bidder to oversee behavioral health care coordination across community-based providers, with a focus on tracking referrals, monitoring participant engagement, and generating comprehensive reports. The work involves ensuring seamless communication and continuity of care between service providers and participants, emphasizing proactive outreach and data-driven follow-up to improve outcomes. Responsibilities include maintaining accurate records of referral status, identifying gaps in service delivery, and implementing strategies to enhance participant retention and access to necessary behavioral health resources. This subcontract is issued by the Massachusetts Trial Court under the office designation 1107TRC01 - OCM DNU, with performance required primarily in Boston, Massachusetts, at the zip code 02108. The solicitation was posted on May 8, 2026, and responses must be submitted by May 29, 2026, by 8:00 PM. The NAICS code 621990 designates the scope under Other Miscellaneous Ambulatory Health Care Services, indicating a focus on non-clinical care management operations. There is no specified set-aside classification, and the contract does not include a point of contact, with all inquiries expected to follow standard procurement protocols through the provided link.