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This Government Contract opportunity from Department Of Defense was posted on August 29, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

CAREN Maintenance

Closed
N63116-24-Q-0572Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811210
New
SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

POSTED

about 19 hours ago

DEADLINE

in 2 days

General Info

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

San Diego, CA, 92106, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

1 update
PhaseClosed
Posted

special-notice

Deadline changed

Response deadline changed from Sep 10, 2024 to Aug 19, 2024.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Health Research Center
Contacts1 person available
OfficeSAN DIEGO, CA, 92106, USA
Office AddressSAN DIEGO, CA, 92106, USA

Full Description

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This is a notice of intent to award a sole-source contract and is not a request for competitive proposal. However, if interested, Government shall consider all responses. Naval Health Research Center (NHRC) intends to solicit a proposal and enter into a contract with Hocoma Inc, Norwell, MA 02061. The statutory authority for this sole source procurement is 10 U.S.C 2304(c)(1) per FAR 6.302-1(c). Contract will be evaluated on most advantageous and best value to the Government. Please reference N63116-24-Q-0572 on all quotes. The NAICS code for this contract will be 811210. NHRC requires that all contractors doing business with the Acquisition Office must be registered with System for Award Management (SAM). No award can be made unless the vendor is registered in SAM. For additional information and to register to SAM, please access the following website: https;//www.sam.gov/. In order to register with SAM and be eligible to receive an award from this Acquisition Office, all offerors must have a DUN & Bradstreet Number. A DUN & Bradstreet Number may be acquired free of charge by contacting DUN & Bradstreet online at https://dnb.com/products/eupdate/requestOptions.html or by phone at (800) 333-0505. Items are being requested for use in laboratories at Naval Health Research Center (NHRC) in San Diego. All items will be shipped to San Diego 92106. The quote should include all applicable shipping and handling costs. As NHRC is a Government facility, no sales tax will be paid. All quotes must include the Company Name, Full Address, CAGE Code and Point of Contact information including Name, Phone Number and E-Mail address. All invoices for this order will be submitted electronically through Procurement Integrated Enterprise Environment (PIEE) - Wide Area Work Flow (WAWF). Description: 1 Year Maintenance & Support Contract CAREN (Computer Assisted Rehabilitation Environment System)

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