CatDV and Quantum Xcellis maintenance and support contract and Service Level Agreement
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AI Contract Overview
This contract provides the National Ocean Service with a comprehensive maintenance and support package for CatDV software and Quantum Xcellis hardware. The agreement includes a 12-month rolling priority email support plan for all CatDV licenses and upgrades, covering a specific suite of tools including the Pegasus Server, multiple client licenses, web clients, worker node installations, and an Azure archive plug-in. In addition to the software support, the contract ensures one year of maintenance for all existing Quantum Xcellis hardware and software installed at NOAA. The agreement is further reinforced by an annual Service Level Agreement to maintain the systems. This opportunity is designated as a total small business set-aside and will be performed in Silver Spring, Maryland.
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Place of Performance
SILVER SPRING, MDSet-Aside
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