CellCo Partnership dba Verizon Wireless- Sole Source Order

U.S. Customs and Border Protection has awarded a firm-fixed-price task order to CellCo Partnership dba Verizon Wireless for wireless communication services supporting 632 devices used by law enforcement and first responder personnel, with a total estimated value of $563,359.74 over a two-year period consisting of a base year and one option year, each valued at $281,679.87. The services encompass unlimited voice, data, text, and tethering with comprehensive domestic and international coverage across the United States, U.S. territories, Canada, and Mexico, along with priority and preemption capabilities critical to first responder operations during emergencies. The contract requires real-time plan and device management, routine device upgrades at minimal or no cost, 24/7 technical support, and full compliance with CBP’s Mobile Device Management system and Department of Homeland Security security protocols. The award is justified as a sole source action under GSAR 538.7104-3 and HSAM 3008.401-71, based on Verizon Wireless being the only provider capable of meeting the mission-critical needs for nationwide coverage, preemption services, and seamless integration with federal systems. Performance is centered in Washington, D.C., though services are delivered nationwide to support CBP personnel, with the contract period running from June 25, 2026, to June 24, 2028. The contracting officer’s representative is Kimberly A. Heindl, and the principal contracting office is within the Mission Support Contracting Division of DHS/CBP in Washington, DC. No FAR or DFARS contract clauses are present in the documentation, as the action is governed under GSA and DHS acquisition regulations, with the contract vehicle being GSA MAS Schedule #47QTCA20D00B5.