Change Management and Knowledge Management (CMKM) Support Services

This contract entails providing organizational change management and knowledge management support services to USTRANSCOM, specifically addressing command staff operations, the Global Operations Center, sustainment distribution, and mission analytics. The contractor is expected to deliver tactics, techniques, and procedures alongside frameworks to facilitate collaborative best practices across both corporate and public sector environments. These efforts are designed to support a range of initiatives, from small teams to complex operations involving multiple stakeholders. The period of performance begins on October 1, 2022. The procurement process included market research in early 2022, followed by solicitation release in late April, quote submissions in May, and source selection activities through July, leading to an anticipated award in August 2022. The contract is managed under NAICS code 541611 and is overseen by the Department of Defense at Scott Air Force Base, Illinois. Key points of contact for the contract are Virginia Bjornson and Amy M. Miller. The work is intended to enhance the efficiency and effectiveness of USTRANSCOM’s operational and knowledge management capabilities.