Cisco SmartNet Batch 2 (3 months FY26)

The contract involves a three-month renewal of Cisco SmartNet software support for the Maryland Department of Human Services, covering the period from October 22, 2025, through February 1, 2026. The procurement is conducted under solicitation number BPM053032, with an estimated value ranging between $100,000 and $300,000. The solicitation emphasizes that only vendors certified as Small Business Reserve (SBR) are eligible to submit quotes, with the process managed through the eMaryland Marketplace Advantage (eMMA) portal. Vendors must complete a bid form indicating their business certifications, including MBE and VSBE statuses if applicable, and provide relevant certification numbers. The submission deadline is September 11, 2025, at 2:00 PM EST. Supporting documentation includes a detailed Cisco equipment quote listing network hardware such as Catalyst routers and switches, along with associated licenses and support SKUs. The scope of work centers on renewing support services to ensure ongoing network reliability, hardware replacement, and software updates for Cisco devices. Notably, the available documents do not specify explicit contract clauses, FAR references, or detailed evaluation criteria; the award basis appears to be primarily price-driven among eligible SBR vendors. Additionally, there are no specified packaging, shipping, inspection, or acceptance procedures in the provided materials. Administrative details indicate the performance will occur at the agency’s Baltimore location, with no further contractual or quality standards explicitly outlined.