City of Aurora Ride Solution (C.A.R.S) Transportation Program

The City of Aurora recognizes the vital role that dependable transportation plays in ensuring the independence, health, and overall well-being of its residents—particularly seniors and individuals living with disabilities. Over the past several years, both community members and service providers have consistently identified transportation as a critical barrier to essential services such as medical care, nutrition, employment, and social connection. Despite existing transportation options, many seniors and individuals with mobility challenges continue to face limitations in availability, access, and affordability. These ongoing gaps have emphasized the City's responsibility to respond with thoughtful solutions. In response, the City of Aurora launched the City of Aurora Ride Solution (C.A.R.S.) Program as a strategic approach to fill this transportation void. Now entering its third year, the program remains committed to enhancing mobility, dignity, and quality of life for aging and disabled residents through supplemental transportation services that are safe, flexible, and person-centered. This RFP continues that commitment by seeking qualified providers to expand and sustain transportation options that are responsive to resident needs, and aligned with the City's broader goals of access and aging-in-place.