City of Calgary - Request for Proposal - 25-1605 - Customer Order to Cash (C2C) Solution

The project encompasses several key components designed to facilitate seamless operations and transitions. The comprehensive transition plan will include an options analysis, a summary of customer feedback, a detailed roadmap, a project plan, a defined solution architecture, and a change management strategy guide. For the electronic invoice payment and presentment application, development efforts will focus specifically on creating the core application architecture, essential user documentation, and a thorough operations guide. Similarly, the record-to-report application will involve establishing its own information architecture, application architecture, user documentation, and operations guide. Additionally, a crucial part of the project will be the development of a unified information architecture to ensure seamless integration and efficient data exchange across all interoperable payment systems. Schedule A - Electronic Invoice Presentment and Payment (EIPP) Solution Schedule B - Record to Report (R2R) Solution Schedule C - Corporate Cashier Solution The services outlined in Schedule A will take priority. For more details, please refer to the "Agreement(s) Term, Renewal and Proof of Concept" section below.