Citywide Digital Accessibility Compliance Platform

The City of St. Petersburg is soliciting proposals for a Citywide Digital Accessibility Compliance Platform to advance its digital accessibility efforts mandated by the Department of Justice. The initiative addresses the need to ensure all City digital communications, documents, and multimedia meet WCAG 2.1 Level AA standards by April 24, 2026, particularly given the regulation applies to municipalities serving over 50,000 residents. This platform aims to centralize and streamline accessibility compliance across departments that currently exhibit varying expertise, thereby reducing risk and ensuring consistent adherence to legal and technical requirements. The scope includes implementing an accessible Learning Management System (LMS) with training modules, user onboarding, dashboard configuration, Azure AD integration via SAML, and delivery of detailed reporting and progress reviews, all aligned with City policies and accessibility standards. Proposals are evaluated primarily on project approach (35%), qualifications and experience (20%), and schedule (20%), with cost and business enterprise outreach comprising the remainder. The evaluation favors technical merit over low cost through a trade-off selection methodology. The contract, governed by St. Petersburg municipal requirements rather than federal FAR clauses, mandates compliance with Florida laws, small business subcontracting goals if payments exceed $50,000, robust insurance coverage, public records compliance, and E-Verify requirements. The Award includes a one-year warranty period and non-appropriation contingencies. Deliverables must pass rigorous inspections and acceptance testing, including demonstration of WCAG 2.1 Level AA compliance and functional performance. The solicitation process requires submission of detailed qualifications, project descriptions, resumes, and cost proposals via a single PDF through the City’s procurement portal by May 19, 2026. There is no pricing or contract value disclosed in the current materials, and the contract type is unspecified though it is service-oriented. Overall, this solicitation supports the City's strategic digital equity goals by ensuring accessible, legally compliant digital content delivery across its web and multimedia platforms.