This Solicitation opportunity from Florida was posted on July 23, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Claims Document Management System

Closed

25-P-00100State & Local

Submission Closed08/28/2025

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 511210

New

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141132 STOREFRONT, DIGITAL

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Roswell Park Cancer Institute Corporation

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UNICEF

POSTED

11 days ago

DEADLINE

N/A

AI Contract Overview

The City of Tampa is seeking proposals for a Claims Document Management System (CDMS) to enhance its insurance claims processing within the Risk Management Department. The project involves procuring a cloud-hosted software solution that will seamlessly integrate with the existing Assure Claims system, supporting efficient management, storage, and preservation of claims-related content. The system must incorporate features such as document and records management, workflow automation, collaboration tools, and business process management to improve operational efficiency, security, and compliance with regulatory standards. Proposers are expected to demonstrate experience with similar implementations, provide a product aligned with industry trends, and commit to long-term support, including maintenance, updates, and user training. The contract size is estimated between $500,000 and $2,000,000, with a response deadline set for August 28, 2025. Additionally, the procurement process emphasizes adherence to the City of Tampa’s accessibility standards, requiring proposers to submit detailed accessibility conformance reports based on WCAG 2.1 Level AA and Section 508 standards. These requirements ensure that ICT products and services are universally accessible, incorporating features such as supplemental accessibility reports, remediation plans, and accessible content creation capabilities. The City reserves the right to conduct demonstrations and testing to verify compliance, underscoring its commitment to inclusive and accessible technology solutions. Overall, this initiative aims to modernize the City’s claims management infrastructure, improve staff productivity, and ensure legal and regulatory adherence through a comprehensive, accessible, and integrated document management platform.

General Info

Agency

Florida → Human Resources & Talent Development

NAICS

511210 - Software Publishers

Place of Performance

FL, USA

Set-Aside

NONE

Documents

specifications

High

past-performance

High

specifications

High

2 pages · sow

High

policy

High

rfp

High

specifications

High

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 23

Solicitation

Response DeadlineAug 28

Deadline has passed

Submission Closed

08/28/2025

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Organization & Contact Information

AgencyFlorida → Human Resources & Talent Development

Contacts1 person available

OfficeN/A

Organization / AgencyFlorida → Human Resources & Talent Development

Office AddressN/A

Contacts

Michelle Estevez

Full Description

The City of Tampa is seeking proposals for a Claims Document Management System (CDMS) to support insurance claims processing within its Risk Management Department. The City requires qualified companies to provide software licenses, implementation services, training, and post-implementation support for the CDMS, which will integrate with the existing claims management system - Assure Claims system. The CDMS should be capable of managing, storing, and preserving content, while also adhering to retention and disposition policies. Key features include document management, records management, workflow automation, collaboration, and business process management to enhance the efficiency and security of claims operations.Proposers must demonstrate experience with similar implementations and offer a product that aligns with industry trends and regulatory requirements. The selected vendor should have a long-term commitment to the system, a clear enhancement strategy, and the ability to deliver quality maintenance and support services. The City intends to implement a cloud hosted solution while ensuring integration with Assure Claims in the cloud. The CDMS will also require the re-engineering of existing business processes and training to improve information management and staff productivity.The CDMS should align with the City’s standards, including integration with Microsoft Office, MS SQL Server, and Assure Claims. It must also be capable of managing various document types and providing efficient search, workflow, and collaboration functionalities. Additionally, the CDMS must support compliance with records management standards and automate retention policies to ensure legal and regulatory adherence.