CLAIMS3 System Application Maintenance & Support

The contract entitled CLAIMS3 System Application Maintenance & Support involves providing ongoing maintenance, bug fixes, performance tuning, and minor enhancements to the CLAIMS3 system, encompassing both backend and frontend components. This work is critical to ensuring the system remains stable, efficient, and aligned with operational needs, with all tasks performed under a subcontract arrangement. The contractor is expected to respond promptly to system issues, optimize performance, and implement small-scale improvements without altering the system’s core architecture. The work will be performed at Camp Springs, Maryland, with a ZIP code of 20588, and is classified under NAICS code 541519, which pertains to other computer-related services. The contract is issued under the Department of Homeland Security, specifically through the USCIS Contracting Office, and was posted on July 8, 2026. There is no set-aside designation indicated, and no point of contact information is provided in the available data. All work must adhere to the technical requirements of the CLAIMS3 system and support its continued functionality within USCIS operations.