Comprehensive Repair Services for Student Chromebooks and Staff Laptops

Durham Public Schools is seeking proposals from qualified vendors to provide comprehensive repair services for a variety of student and staff devices, including Chromebooks and laptops. The district emphasizes the importance of reliable, cost-effective, and timely repair solutions to support its technological infrastructure and enhance academic success. The devices covered in this contract include specific models such as Lenovo 100e, Lenovo 300e AST Gen 2, Lenovo 300e Yoga Gen 4 for students, and Dell Latitude 7390, L14 Gen 3, L14 Gen 5, and Lenovo ThinkPad X1 for staff. Vendors are expected to demonstrate relevant experience with these device types and offer scalable repair solutions aligned with the district’s evolving needs. The solicitation, posted on September 9, 2025, with a response deadline of September 30, 2025, is part of a procurement effort with a contract value estimated between $500,000 and $2,000,000. The project is managed under North Carolina’s State and Local Government (SLED) procurement framework, with the NAICS code 334111 indicating the focus on electronic and computer manufacturing. Interested vendors can find additional details and submit proposals through the provided online portal. The district aims to establish a dependable partnership to ensure ongoing device functionality critical to its educational mission.