Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, August 19 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Concession Operations and Customer Service Management

Active

State & Local

Response Deadline09/16/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This contract involves managing the daily operations of a concession under the California Department of Parks & Recreation, focusing on comprehensive oversight including staffing, customer service, safety protocols, and overall business functions. A formal Customer Service Plan and a defined organizational structure are required to ensure efficient and consistent service delivery. The subcontract aims to maintain high standards in guest interactions and operational safety while effectively managing personnel. The contract falls under the NAICS code 712190, which typically relates to amusement or recreational services, and does not specify any set-aside categories. It was posted on June 15, 2026, with responses due by September 16, 2026. Although details such as the exact location and point of contact are not provided, the effort will be performed at locations designated by the California Department of Parks & Recreation. The solicitation process, including submission and management, is facilitated through the California procurement portal.

General Info

Manage concession operations for California Parks, focusing on staffing, safety, customer service.

Agency

California Department of Parks & RecreationView Agency

NAICS

712190 - Nature Parks and Other Similar InstitutionsView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJun 15

subcontract

Response DeadlineSep 16

Submission deadline

Response Deadline

09/16/2026, 10:00:00 PM UTCin about 1 month

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyCalifornia Department of Parks & Recreation

ContactsNo contacts available

OfficeN/A

Organization / Agency

California Department of Parks & Recreation

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Day-to-day operation of the concession, including staffing, customer service, safety protocols, and business operations, requiring a formal Customer Service Plan and organizational structure.

Similar Contracts

Same NAICS industry code

Backcountry Access & Packstock SupportThe contract seeks qualified small businesses to provide packstock services including mules and horses along with trained handlers for transporting personnel and equipment into remote, vehicle-inaccessible areas to support field sampling operations. Services encompass not only the transportation of gear and people but also the establishment and maintenance of base camps in rugged backcountry environments. This subcontract is a Total Small Business Set-Aside under the SBA program, exclusively open to small businesses as defined by applicable regulations, with the NAICS code 712190 indicating it falls under Other Amusement and Recreation Activities. The opportunity was posted on July 22, 2026, with a response deadline of August 12, 2026, and is managed by the Montana State Office within the Department of the Interior, though specific performance locations and point of contact details are not provided.

Montana State Office

POSTED

DEADLINE

Recreational Facility Operations and Management SupportThe contract covers day-to-day operational support for the recreational use of a pier, focusing on ensuring public safety, accessibility, and cleanliness. Key responsibilities include installing and maintaining safety signage, managing public access to prevent overcrowding or hazardous conditions, regularly removing trash and debris to preserve环境卫生, and performing minor repairs to uphold structural integrity and user experience. This support is essential to maintain a functional and welcoming environment for visitors engaging in recreational activities on the pier. The contract is classified as a subcontract under NAICS code 712190, which pertains to other amusement and recreation activities, and is issued by the California State Lands Commission. It was posted on July 14, 2026, and is tied to a specific project under California’s environmental review system, with a link to further details on CEQAnet. While no solicitation number or point of contact is provided, the place of performance and agency information confirm the work will be carried out within California under the commission’s oversight.

California State Lands Commission

POSTED

DEADLINE

Boat Rental Operations ManagementThe contract entails the operation and management of a boat rental service at the Olympic Valley marina, requiring full responsibility for customer service, reservation processing, safety briefings, and routine vessel maintenance to ensure safe and compliant operations. All activities must align with state regulations, with particular emphasis on visitor safety, equipment readiness, and seamless customer experiences. The service is to be conducted under a subcontract agreement, with the California State Lands Commission acting as the overseeing entity, and performance is required entirely at the designated location in Olympic Valley. The North American Industry Classification System code 712190 indicates this falls under other amusement and recreational activities, underscoring the recreational and hospitality nature of the service. The contract was posted on July 8, 2026, and no specific set-aside provisions or organizational type restrictions are identified.

California State Lands Commission

POSTED

DEADLINE

Recreational Facility Operations SupportThe contract titled Recreational Facility Operations Support involves providing day-to-day management services for a leased recreational site in Olympic Valley, California, under the oversight of the California State Lands Commission. Responsibilities include ensuring public access, installing and maintaining safety signage, coordinating trash removal, and managing user activities to promote safe and orderly operations. The work is categorized under NAICS code 712190, which pertains to other amusement and recreation activities, indicating a focus on operational support rather than facility ownership or major construction. This is a subcontract, meaning the work will be performed by a third party engaging with a primary contract holder, and there is no set-aside designation specified. The contract was posted on July 8, 2026, and the performance location is specifically tied to Olympic Valley, though no further address details are provided. The nature of the services implies a continuous, on-site presence is required to respond to daily needs, maintain compliance with safety standards, and ensure a positive experience for visitors using the recreational facility. No point of contact or funding amount is disclosed, but the scope suggests an ongoing operational role critical to the facility’s daily functionality and public compliance.

California State Lands Commission

POSTED

DEADLINE

Youth Engagement and Outreach EventsThe contract aims to plan and execute a series of youth-focused events, workshops, and exchange activities designed to enhance English language proficiency and develop artificial intelligence skills among young people in the Philippines. These initiatives are intended to foster educational advancement, digital literacy, and cross-cultural exchange, aligning with broader U.S. diplomatic and development goals in the region. Activities will be implemented locally and may involve collaboration with educational institutions, community organizations, and technical experts to ensure relevance and impact. The contract is classified as a subcontract under NAICS code 712190, indicating its focus on other amusement and recreation activities, specifically tailored to youth engagement. It is issued by the U.S. Mission to the Philippines under the Department of State, with responses due by August 15, 2026. The work must be performed within the Philippines, and while specific location details are not provided, the scope requires on-the-ground coordination to deliver programming effectively. The initiative will prioritize accessibility, scalability, and measurable outcomes to ensure sustained benefits for participating youth.

U.S. Mission To The Philippines

POSTED

DEADLINE

Watercraft Rental Operations ManagementThe contract requires the operation and management of an expanded public watercraft rental service at Clear Lake Cottages and Marina, encompassing all customer-facing activities including equipment checkout, mandatory safety briefings, and thorough return inspections. The responsibility extends to delivering high-quality customer service and ensuring compliance with safety protocols to maintain a secure and enjoyable experience for all patrons. All operations must be conducted in alignment with local standards and best practices for recreational watercraft usage. The work is to be performed at the designated location in Clearlake, California, with the NAICS code 712190 indicating it falls under other amusement and recreation activities. This is a subcontract awarded by the City of Clearlake under the state of California and is not subject to a specific set-aside designation. The contract was posted for solicitation on July 6, 2026, and the performance site is clearly defined with the ZIP code 95422, though additional administrative details such as point of contact and full address information are not provided in the data.

City of Clearlake

POSTED

about 1 month ago

DEADLINE

Outdoor Recreation Concession Operations ManagementThe contract entails the full operational management of a raft rental concession under the Outdoor Recreation Concession Operations Management agreement, requiring comprehensive oversight of staffing, safety procedures, scheduling, and direct on-river supervision to ensure seamless and secure guest experiences. Responsibilities include recruiting and training personnel, conducting mandatory safety briefings, coordinating daily operations, and maintaining continuous on-site presence to monitor river conditions, enforce protocols, and respond to emergencies promptly. This subcontract is associated with NAICS code 712190, indicating its focus on other amusement and recreation activities, and is administered by Placer County in California. The concession is expected to operate in alignment with local recreational standards and public safety requirements, with no specific set-aside provisions outlined. The primary place of performance, while not explicitly defined in the data, is implied to be within Placer County’s outdoor recreation areas, and all activities must comply with the operational guidelines established by the county. The contract was posted on June 30, 2026, and further details can be accessed through the provided link to the CEQAnet project portal.

POSTED

about 1 month ago

DEADLINE

Whitewater Recreation Management and Flow Event PlanningThe contract entails the development and execution of the Whitewater Recreation Management Plan, with a primary focus on organizing and managing 11-day flow events on the river between May 15 and June 15, maintaining flow rates between 500 and 900 cubic feet per second. These events are designed to support recreational whitewater activity while balancing environmental and public safety considerations. The contractor is responsible for comprehensive stakeholder coordination, engaging with local communities, recreational groups, environmental agencies, and other interested parties to ensure alignment and cooperation throughout the planning and implementation phases. Public safety planning is a critical component, requiring the establishment of safety protocols, emergency response procedures, and communication strategies to protect participants and bystanders during high-flow periods. The work falls under the NAICS code 712190, indicating a focus on other amusement and recreation activities, and is structured as a subcontract under the State Water Resources Control Board of California. Although the solicitation number and point of contact are not provided, the contract is officially posted on the California Environmental Quality Act network portal, signaling its alignment with state environmental and regulatory frameworks. The project does not specify a location beyond the state level, implying that the activities occur on designated river reaches within California under the board’s jurisdiction. The timeline for this contract begins with a posting date in June 2026, suggesting preparatory work and planning will commence shortly thereafter, leading into the operational window in mid-May of the following year.

State Water Resources Control Board

POSTED

about 1 month ago

DEADLINE

Recreation Use Fee Collection & Facility ManagementThe contract entails the operation and support of recreation facilities managed by the East Bay Municipal Utility District, including trails, reservoirs, and picnic areas, with a primary focus on implementing and collecting new user fees for these services. The subcontractor will be responsible for ensuring seamless day-to-day management of these outdoor recreational spaces, adhering to established protocols for fee collection, visitor services, and facility maintenance to enhance public access and compliance. This work is critical to sustaining the district’s recreational offerings while aligning with updated fiscal policies that require direct user payments. The contract is classified under NAICS code 712190, indicating it falls within other amusement and recreation activities, and is formally identified as a subcontract with a posting date of June 12, 2026. While no specific location details are provided beyond a N/A zip code, the place of performance is tied to EBMUD’s property within California, encompassing its network of recreational sites. The entity responsible for oversight is the East Bay Municipal Utility District, and all activities must comply with its operational standards and regulatory requirements. The contract is accessible through a public link, enabling transparency and tracking of its progress and deliverables.

East Bay Municipal Utility District

POSTED

about 2 months ago

DEADLINE

Family Activity & Recreation CoordinatorThis contract involves the planning and execution of family-friendly and resiliency-focused activities during a two-day Yellow Ribbon Event, aimed at enhancing engagement and boosting morale among military families. The role is designated as the Family Activity & Recreation Coordinator and is a subcontract opportunity under the Department of Defense, specifically with the W7NS Uspfo Activity Nc Arng. The work will take place in Concord, with a postal code of 28027. The primary objective is to create a supportive environment for military families through organized recreational and resilience-building activities during the event. This effort aligns with the broader mission of fostering community and support networks for those connected to the military, ultimately contributing to overall family well-being and morale. The contract falls under the NAICS code 712190, which relates to recreational activities, emphasizing its focus on leisure and support programming.

W7NS Uspfo Activity Nc Arng

POSTED

about 2 months ago

DEADLINE

COPE Course Operations & Outdoor Training FacilitiesThe contract entails the operation and maintenance of a COPE course designed for cadet leadership training, incorporating various outdoor challenge elements such as high and low ropes, a zip line, and an archery range. This training facility is intended to enhance leadership skills through practical, hands-on activities in an outdoor environment. The contract falls under NAICS code 712190, which covers nature parks and similar recreational services. The Department of Defense, specifically the W6QM Micc at Fort Knox, is the awarding agency for this subcontract. The work is to be performed at a location with the zip code 30467, though specific city and state details are not provided. The contract was posted on June 1, 2026, and focuses on providing and maintaining safe and functional outdoor training facilities to support cadet development exercises.

W6QM Micc-Ft Knox

POSTED

DEADLINE

Taxidermy and Natural Specimen Fabrication and IntegrationThe contract involves sourcing, preparing, and installing taxidermy mounts and preserved plant specimens that will be used in interpretive displays. All activities must adhere to ethical standards, legal requirements, and regulations set forth by the Fish and Wildlife Service (FWS). Its primary focus is ensuring that the specimens are fabricated and integrated in a manner consistent with these guidelines to maintain compliance and preserve the integrity of natural history exhibits. This subcontract falls under the NAICS code 712190, which relates to nature parks and similar attractions, and is managed by the Department of the Interior through the Over Sat G/s Fws agency. While specific details such as location and points of contact are not provided, the contract was posted in late April 2026, indicating a planned or ongoing project timeline. The work requires specialized expertise to handle both taxidermy and botanical preservation processes for educational and interpretive purposes within federal oversight.

Over Sat G/s Fws

POSTED

DEADLINE

More opportunities from California Department of Parks & Recreation

Same awarding agency

Construction Materials Supply (Steel, Redwood, Resin, Epoxy)The contract entails the supply of galvanized steel, redwood slats, epoxy resin, and stainless steel components required for on-site fabrication and installation by a subcontractor working with the California Department of Parks & Recreation. Materials must meet specified quality and durability standards to ensure structural integrity and weather resistance in outdoor park environments, particularly in Contra Costa County where the work will be performed. The subcontractor is responsible for delivering all materials in accordance with project timelines and installation requirements, with no set-aside provisions designated for small or minority-owned businesses. The solicitation was posted on July 31, 2026, and responses are due by September 2, 2026, with the North American Industry Classification System code 423510 indicating a focus on merchant wholesalers of construction materials. All materials must be suitable for integration into permanent outdoor structures, and the subcontractor is expected to coordinate with on-site teams to ensure timely and accurate delivery. The contract is non-competitive in nature and tied directly to park infrastructure projects under the oversight of the California Department of Parks & Recreation, with no designated point of contact provided in the public posting.

Metal Service Centers and Other Metal Merchant Wholesalers

POSTED

DEADLINE

Architectural Metal Coating and Finishing ServicesThe contract calls for the application of organic coatings, specifically COLOR 101 CEDARTONE, to metal components in accordance with Section 09 61 19, covering staining and corrosion protection processes to ensure long-term durability and aesthetic consistency. The work must adhere to strict technical specifications for surface preparation, coating application, and finish quality, with an emphasis on environmental resistance and compliance with architectural standards for outdoor metal elements. The opportunity is issued as a subcontract under the California Department of Parks & Recreation, with a posted date of July 31, 2026, and a response deadline of September 2, 2026. The North American Industry Classification System code 332813 identifies the work within architectural metal coating and finishing services. Performance is expected to occur in Contra Costa County, and while no set-aside details are specified, bidders must be prepared to meet all technical, scheduling, and quality requirements tied to state-funded park infrastructure projects.

Electroplating, Plating, Polishing, Anodizing, and Coloring

POSTED

DEADLINE

Prefabricated Cabinet and Millwork InstallationThe contract is for the installation of pre-finished cabinetry and millwork in education and restroom facilities under the California Department of Parks & Recreation, with performance located in Contra Costa County. The work requires precise handling of materials to prevent damage during transport and installation, emphasizing quality and care in execution. This is a subcontract opportunity classified under NAICS code 238393, with a response deadline of September 2, 2026, and the solicitation was posted on July 31, 2026. No set-aside status or specific organizational type is indicated, and all performance is expected to meet the high standards required for public facility upgrades.

POSTED

DEADLINE

Redwood Slat Screen Supply and InstallationThe contract involves the supply and installation of stained and sealed redwood slat screens designed for exterior shading and privacy, adhering strictly to architectural specifications. The work is scoped as a subcontract under the California Department of Parks & Recreation, with performance required in Contra Costa County. The NAICS code 238990 categorizes this as miscellaneous construction work, indicating the specialized nature of the installation beyond standard building trades. The project demands precision in material selection and finishing to ensure durability and aesthetic alignment with the site’s design intent, and all materials must be treated to withstand outdoor exposure and maintain long-term visual quality. Bids for this opportunity are due by September 2, 2026, with the solicitation posted on July 31, 2026. While no set-aside provisions or organizational type restrictions are specified, the contract is explicitly structured as a subcontract, suggesting it is part of a larger construction or renovation effort overseen by the agency. The absence of detailed point of contact or address information implies that communication and documentation will be handled through the state’s e-procurement portal. Contractors must ensure compliance with all architectural guidelines and installation standards, as failure to meet specifications could result in rejection of work or payment delays.

All Other Specialty Trade Contractors

POSTED

DEADLINE

Epoxy Resin Non-Slip Flooring InstallationThe contract calls for the installation of resin-based non-slip epoxy flooring in high-traffic and wet areas including restrooms and education center spaces within facilities managed by the California Department of Parks & Recreation. The work is targeted specifically at Contra Costa County and must meet performance standards for durability, slip resistance, and longevity in environments exposed to constant moisture and heavy foot traffic. The flooring system must be applied using industry-best practices to ensure seamless adhesion, chemical resistance, and safety compliance in public spaces. The solicitation is structured as a subcontract and was posted on July 31, 2026, with bids due by September 2, 2026. The NAICS code 238353 identifies the work as flooring installation services, indicating the contractor must possess specialized expertise in epoxy systems and commercial flooring applications. While no set-aside provisions are specified, the contracting entity is a state agency, and the scope requires adherence to public works standards applicable to California state facilities. All work must be performed in accordance with the agency’s specifications and quality expectations without reference to external documentation or file-based citations.

POSTED

DEADLINE

Stainless Steel Toilet Partitions and Access PanelsThe contract entails the supply and installation of stainless steel toilet partitions and access panels meeting SS 304 or SS 316 specifications, with strict requirements for corrosion resistance and surface finish to ensure durability in high-moisture restroom environments. The work must comply with industry standards for material quality and craftsmanship, ensuring long-term performance and hygiene compliance in public facilities managed by the California Department of Parks & Recreation. Performance is required in Contra Costa County, with a response deadline of September 2, 2026, and the opportunity is issued as a subcontract under NAICS code 332322, which pertains to architectural and structural metals manufacturing. The solicitation was posted on July 31, 2026, and is accessible via the CalE procure platform. All submissions must meet technical and compliance criteria outlined in the solicitation, and contractors are expected to deliver turnkey solutions including delivery, installation, and final inspection to meet the agency’s operational and safety standards.

Sheet Metal Work Manufacturing

POSTED

DEADLINE

Galvanized & Painted Steel Gate Installation with Wood SlatsThe contract calls for the supply and installation of courtyard access gates constructed from galvanized and painted steel with redwood slats, ensuring compliance with both architectural design standards and long-term durability requirements. The gates must blend aesthetic appeal with structural resilience, suited for outdoor public use in a high-traffic environment. All materials and workmanship must meet specified quality benchmarks to withstand weather exposure and continuous usage without premature degradation. This subcontract is issued by the California Department of Parks & Recreation for performance within Contra Costa County, with a response deadline of September 2, 2026. The North American Industry Classification System code 238990 indicates it falls under other construction-related services, and while no set-aside status is designated, the project is part of state infrastructure maintenance and enhancement efforts. The solicitation was posted on July 31, 2026, and bidders must submit proposals through the official California eProcurement portal prior to the deadline.

All Other Specialty Trade Contractors

POSTED

DEADLINE

C26863001 MOUNT DIABLO - Mitchell Canyon Education Center

Solicitation # 0000039942

The project involves constructing the Mitchell Canyon Education Center at Mount Diablo State Park in Contra Costa County, California, with a mandatory job showing required for all bidders as outlined in the Notice to Contractors. Prospective bidders must download the complete bid package, including plans, specifications, and any addenda, from the official website, and it is their responsibility to regularly check for updates. All questions regarding ambiguities, conflicts, or omissions in the contract documents must be submitted via email to merrilee.byrnes@parks.ca.gov no later than two p.m. seven calendar days before the bid opening; responses will be issued as addenda on the site, and bidders must ensure they have the most current versions. Participation in the Disabled Veteran Business Enterprise Program is mandatory, with a minimum 6% participation goal, and failure to meet this requirement will result in a non-responsive bid. Bidders exceeding the DVBE goal may receive an evaluation incentive as specified in the DPR 479IP forms. A five percent small business preference is available for properly certified small businesses that submit a completed STD 811 Form with their bid. Compliance with California’s Public Works Contractor Registration Program under SB 854 is strictly required: all contractors and subcontractors must be registered with the Department of Industrial Relations to both submit a bid and receive an award, and this project is subject to enforcement and monitoring by the department.

Commercial and Institutional Building Construction

POSTED

DEADLINE

Subcontractor Reporting & Compliance ManagementThe contract requires administrative support to manage subcontractor disclosures, certifications, and compliance reporting related to participation by Disadvantaged Business Enterprises, Small Businesses, and Minority Businesses under the California Department of Parks and Recreation. The role involves ensuring all subcontractors meet state-mandated requirements for diversity and inclusion, tracking certification statuses, preparing timely submissions, and maintaining accurate records to demonstrate regulatory compliance throughout project execution. This work is essential to uphold the agency’s obligations under applicable state procurement policies and to support equitable business participation in state-funded initiatives. The contract is classified under NAICS code 541611 and is associated with a performance location in San Bernardino, California. The solicitation was posted on July 31, 2026, with responses due by August 21, 2026. While no set-aside designation or specific contracting mechanism is indicated, this is structured as a subcontract engagement, meaning the selected provider will support the prime contractor or agency in fulfilling compliance obligations rather than performing direct project delivery. All activities must align with California’s procurement standards for DVBE, SB, and MB participation, requiring detailed attention to documentation, reporting timelines, and regulatory updates.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

On-Demand Septic Pumping (Additional Services)The contract provides for emergency or as-needed septic pumping services at Chino Hills State Park, with a maximum of five additional service calls per year, each limited to 4,000 gallons. The work is classified as a subcontract under NAICS code 221320, which pertains to sewage treatment facilities, and is managed by the California Department of Parks & Recreation. Services are intended to address urgent sanitation needs at the park, ensuring compliance with environmental and public health standards without establishing a fixed annual schedule. The response deadline for submissions is August 21, 2026, with the solicitation posted on July 31, 2026. The place of performance is in San Bernardino, and the contract is open to eligible subcontractors responding to the state procurement process.

Sewage Treatment Facilities

POSTED

DEADLINE

Septic Tank Pumping – Horse CampThe contract is for routine septic tank pumping at the Horse Camp area within Chino Hills State Park, with services required twice annually to maintain proper sanitation and operational standards. The work is classified under NAICS code 221320, indicating it falls within the sewage and waste disposal services category, and is issued as a subcontract by the California Department of Parks & Recreation. Performance of the task is specifically located in San Bernardino, with no additional address or point of contact details provided. The solicitation was posted on July 31, 2026, and responses are due by August 21, 2026, leaving a window of approximately three weeks for interested parties to submit proposals. Although the contract type is listed as a subcontract, no set-aside provisions or organization type restrictions are specified, meaning any qualified vendor may respond. The California state agency is responsible for overseeing compliance and scheduling of the biannual pumping services in this remote outdoor recreational area.

Sewage Treatment Facilities

POSTED

DEADLINE

Septic Tank Pumping – Bane VaultThe contract calls for routine septic tank pumping services at the Bane Vault facility located within Chino Hills State Park, with a requirement of exactly thirty pumpings to be performed annually. The work is classified as a subcontract under NAICS code 221320, which pertains to sewage treatment facilities, and is being managed by the California Department of Parks & Recreation. The solicitation was posted on July 31, 2026, with a firm response deadline of August 21, 2026, at 10:00 PM. The place of performance is situated in San Bernardino, though specific site details such as exact address or point of contact are not provided. Services must be performed in accordance with environmental and operational standards applicable to state park facilities, ensuring compliance with public health and ecological preservation requirements.

Sewage Treatment Facilities

POSTED

DEADLINE