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This Government Contract opportunity from Department Of Health And Human Services was posted on June 28, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Contact Center Operations - Request for Information

Closed
A230119Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

N/A

Place of Performance

Not specified

Set-Aside

NONE

Documents

1

Contact Center Operations Request for Information

PDF, Low priorityrfi
Low

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Uniform Contract Format

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Centers For Medicare And Medicaid Services
Contacts2 people available
OfficeN/A

Full Description

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Synopsis: THIS IS A REQUEST FOR INFORMATION (RFI). This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this RFI is to obtain knowledge and information for project planning purposes, exploring alternative solutions and determining industry best practices for managing large scale contact center operations with the demands of multiple program needs and large spikes in volume during the Open Enrollment Period. SEE ATTACHED RFI

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Miguel
Hillary
Keith Deutsch
Christine

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