Contrat par entente directe avec AIRTEL CONGO pour la mise en place d'un routage d'appel pour un call center

This direct agreement contract, identified by solicitation number CG-082-PASEL-SED-26, is established between the Ministry of Forestry in the Republic of Congo and AIRTEL CONGO. The primary objective of the award is the implementation and configuration of call routing for a toll-free number dedicated to the PASEL call center. The project is managed under the authority of a federal organization and is set for performance within the Republic of Congo. This specific procurement process was conducted as a direct agreement to ensure the necessary technical infrastructure for the call center's communication systems is properly integrated.