Contrat pour le développement des mécanismes en vue de l'amélioration de l'engagement des utilisateurs, l'assistance technique et les fonctionnalités de suivi de performance de la KMP de la CBLT.

The Lake Chad Basin Commission has issued an award notice under solicitation number TD-LCBC-465118-CS-CDS for the recruitment of a specialized firm to enhance the KMP system. The primary objective of this contract is to develop a comprehensive user engagement and feedback mechanism, establish a dedicated technical support and help desk infrastructure, and create a robust system for monitoring, evaluation, and performance measurement. This federal project will be executed across Western and Central Africa to ensure the operational efficiency and continuous improvement of the system. The selected firm will be responsible for implementing the technical frameworks necessary to track system performance and facilitate direct interaction with users to optimize overall functionality.