Contratación de servicios para impartir la formación de personal Programa de Fortalecimiento para la Calidad de los Servicios Públicos de Trámites (Taller de Design Thinking)

The Ministerio de Administracion Publica in the Dominican Republic has issued an award notice for the procurement of professional services to provide specialized training for the Trámites Sin Filas program. This initiative focuses on the Strengthening Program for the Quality of Public Procedure Services, specifically through the implementation of a Design Thinking workshop aimed at developing the skills of innovators within the public sector. Identified by solicitation number DO-MAP-526128-NC-RFQ, the contract is managed as a federal agency action to improve the efficiency and quality of public services. The performance of these services will take place within the Dominican Republic, focusing on capacity building to streamline administrative processes and enhance the overall user experience for citizens.