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Core System Sustainment & Tier 2/3 Help Desk Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract entails ongoing sustainment and support for the FAMIS-WCF platform, requiring comprehensive maintenance, system patching, troubleshooting, and tier 2 and 3 help desk services across all operating units. The work is aimed at ensuring continuous operational readiness and performance of the platform through proactive technical management and responsive user support, with emphasis on resolving complex issues that cannot be handled at lower support levels. The contract is classified as a subcontract under the NAICS code 541511, with performance centered in St James, Maryland, 20755, under the purview of the Defense Information Systems Agency within the Department of Defense. It was posted on July 27, 2026, and while no set-aside type is specified, it is subject to standard federal contracting compliance and operational requirements tied to its critical defense support function.

General Info

Sustainment and support for FAMIS-WCF platform with tier 2/3 help desk in St James, Maryland for DoD.

Agency

Department Of Defense → Defense Information Systems AgencyView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

St James, MD, 20755, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Information Systems Agency
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Defense Information Systems Agency
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing maintenance, patching, troubleshooting, and user support for the FAMIS-WCF platform across all operating units.

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