Customer Education and Outreach Services

The contract seeks providers to deliver education, application assistance, and outreach services to promote customer engagement with a program administered by the Water & Power Department in California. The work involves designing and implementing initiatives that inform the public about program benefits, guide participants through application processes, and conduct targeted outreach to ensure broad and equitable participation. Services must be tailored to reach diverse communities and remove barriers to access, with an emphasis on clear communication and customer support. The opportunity is classified as a subcontract under NAICS code 611430, which pertains to other schools and instruction, suggesting a focus on instructional or educational delivery methods. It was posted on July 23, 2026, with a response deadline of August 21, 2026. The place of performance is not specified beyond the state of California, and no set-aside provisions are indicated. All proposals must be submitted through the provided online portal before the deadline.