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This Solicitation opportunity from North Carolina was posted on September 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Information System and Utility Billing Software Replacement and Consulting Services

Closed
2026-008State & Local

Contract Overview

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Union County in North Carolina is seeking proposals through RFP 2026-008 for the replacement of its Customer Information System and Utility Billing Software, aimed at enhancing its utility billing and customer data management capabilities. The project involves acquiring software and consulting services to establish a new integrated systems environment that meets the county's operational needs. A non-mandatory pre-proposal teleconference is scheduled for September 18, 2025, providing an opportunity for interested proposers to gain insights into the project scope and ask questions. The solicitation emphasizes detailed proposal requirements, evaluation criteria, and submission procedures, with a deadline for responses set for November 4, 2025. The contract size is estimated to range between five and fifteen million dollars, reflecting the project's significant scope and importance. The county’s primary contact for this procurement is Corey Brooks, accessible via email, and the project is managed under the NAICS code 541519, indicating a focus on software and IT consulting services.

General Info

Place of Performance

NC, USA

Set-Aside

NONE

Documents

1
PDF, High priority: read this first44 pages · rfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → County of Union
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Corey BrooksUnknown Title

Full Description

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RFP 2026-008 Customer Information System Replacement Project, Union County, North Carolina, through Union County Water, is soliciting Proposals from Proposers capable of satisfying the needs for software and consulting services to implement a new software systems environment to address UCW’s needs related to Utility Billing and Customer Information Systems (UB).
A Non-Mandatory Pre-Proposal Teleconference: This is a non-mandatory meeting that will take place on September 18, 2025, at 10:00 a.m. Representatives from Union County Water will be on-hand to give a brief overview of the project and to answer questions.

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