This Solicitation opportunity from Government of Canada was posted on August 11, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Relationship Management (CRM) Evolution/Migration
Closed
RFP-0000251520CanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → Business Development Bank of CanadaView Agency
NAICS
N/A
Place of Performance
CANSet-Aside
NONE
Documents
(0)AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
Cannot generate Contract Breakdown because no documents were found from this contract's source.
Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
Show more
AgencyGovernment of Canada → Business Development Bank of Canada
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Full Description
Show more
This tender notice is to obtain pricing and service details for a professional services partner to assist BDC in its CRM Evolution project.
Microsoft CRM Dynamics (version 8), one of the central pieces of BDC’s core banking ecosystem, will reach end of support in January 2026; only one more version is available for upgrade before clients are obliged to migrate to Microsoft’s cloud solution.?
The current version has many business and IT pain points and lacks capabilities to enable BDC’s ambitions; a business case is under development to identify the main benefits that this transition can bring.?
BDC wants to identify an experienced partner that will accompany it during this transition.?
Questions and proposals from bidders should be submitted via MERX.Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.