Top

Customer Relationship Management (CRM) Software Solution

Open

RFP 1100 TLG3015State & Local

Response Deadline12/17/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Texas → City of Austin

NAICS

N/A

Place of Performance

Not specified

Set-Aside

NONE

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseSolicitation

PostedNov 9

Solicitation

Response DeadlineDec 17

Submission deadline

Response Deadline

12/17/2026, 08:00:00 PM UTCin about 1 month

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

AgencyTexas → City of Austin

Contacts2 people available

OfficeTX

Organization / AgencyTexas → City of Austin

Office AddressTX

Contacts

Michelle Rocha

contact@example.gov

+1 (555) 000-0000

Johnathan WilliamsSmall Minority Business Resources Questions

contact@example.gov

+1 (555) 000-0000

Full Description

The goal of this project is to replace the current SaaS Customer Relationship Management (CRM) System to a more innovative solution that will allow Austin 3-1-1 to provide a high level of service & support to the residents of City of Austin.

More opportunities from Texas → City of Austin

Same awarding agency

New

SLED

West 17th Street Water & Wastewater Pipeline Renewal

Solicitation # IFB 6100 CLMC1159

POSTED

DEADLINE

Traffic Signal Cables

Solicitation # IFB 6200 RBB1016

POSTED

DEADLINE

Electrolyzed Water Disinfection Systems

Solicitation # IFB 7500 MAS1016

POSTED

DEADLINE

Total Management of Dispatch, Towing, and Impound Svcs.

Solicitation # RFP 8700 ALD3050

POSTED

DEADLINE

Forensic Lab Consumables SupplierThis subcontract establishes a partnership to supply specialized hardware containers and adhesive materials for prime contractors working on City of Austin forensic science projects. The scope of work involves the provision and delivery of specific consumables to the CapLab facility, including Applied Biosystems Anode and Cathode Buffer Containers 3500 Series, FG Optical Adhesive Covers, Septa 96 Well RUO 3500, and MicroAmp Clear Adhesive Film. All provided goods must strictly adhere to manufacturer specifications, and no substitutions are permitted. Operating under NAICS code 423460, the agreement ensures that the forensic laboratory receives precise, high-quality materials necessary for its technical operations.

Ophthalmic Goods Merchant Wholesalers

POSTED

DEADLINE

DNA Analysis Kits and Reagents SupplierThis subcontract establishes a supply agreement for specialized DNA quantification kits and chemical reagents to support prime contractors on City of Austin forensic science projects. The scope of work involves the provision and delivery of Quantifiler Trio Kits, POP-4 384 Polymer 3500 Series, and Conditioning Reagent 3500 Series sourced from Life Technologies / Applied Biosystems. All materials are to be delivered directly to the CapLab facility. The supplier is required to maintain strict compliance with U.S. DOT and EPA regulations regarding the transit of hazardous substances. Operating under NAICS code 423460, the contract ensures that the necessary chemical components for DNA analysis are delivered safely and efficiently to maintain the operational standards of the forensic science initiatives.

Ophthalmic Goods Merchant Wholesalers

POSTED

DEADLINE

QUANTIFILER TRIO KIT & SUPPLIES FOR DNA - CAP LAB

Solicitation # IFQ 9000 JXS1042

The City of Austin has issued solicitation IFQ 9000 JXS1042 for a one-time purchase of DNA analysis supplies for the Forensic Science - CapLab located at 812 Springdale Rd, Austin, TX. The required materials include specific Quantifiler Trio Kits, anode and cathode buffer containers, polymer 3500 series, conditioning reagents, optical adhesive covers, and other specialized lab supplies. No substitutions are permitted, and all goods must be merchantable, free from defects, and compliant with applicable federal, state, and local laws. Award will be granted to the lowest offer that meets all minimum qualifications. Proposals must include a price sheet and a signed offer sheet, with additional descriptive literature required for any non-referenced products to ensure technical conformity. The City maintains the right of inspection and approval, with the authority to reject defective goods at the contractor's expense. Payment terms are set at thirty days from the submission of invoices to the City's authorized contact. Additionally, the successful contractor must comply with the City's Non-Discrimination and Non-Retaliation Policy and complete mandatory Wage Theft Training within 30 days of the award.

Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers

POSTED

DEADLINE

ISO 9001 Surveillance and Re-certification AuditorThis subcontract involves providing third-party auditing services for prime contractors working on City of Austin Resource Recovery projects. The selected provider will be responsible for conducting second year surveillance and third year re-certification audits in accordance with ISO 19011 guidelines, ensuring compliance with ISO 9001:2015 and ISO 9001:2026 standards. The primary deliverables for this engagement are completed audit reports and the final certification status of the contractors. To qualify for this role, the service provider must be a U.S.-based Certification Body with accreditation from ANAB or an equivalent recognized organization. Additionally, the contract requires the deployment of Certified Lead Auditors to perform the assessments. This opportunity is categorized under NAICS code 541611 and is managed through the City of Austin.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

ISO 9001 Quality Management Re-certification & Surveillance Services

Solicitation # IFQ 1500 AAM1001

The City of Austin, through Austin Resource Recovery, is soliciting a third-party Certification Body to provide ISO 9001 Quality Management re-certification and surveillance services under solicitation IFQ 1500 AAM1001. Over a two-year contract term, the selected contractor will be responsible for conducting the second surveillance audit and the final re-certification audit of the current cycle. All audits must adhere to ISO 19011 auditing guidelines and support the transition to the ISO 9001:2026 standard once the agency completes its Quality Management System transition. The contractor must provide all necessary skilled personnel and resources to execute these audits and participate in coordination meetings with key personnel to establish project timelines and correction plans. Award will be granted to the lowest offer that meets all minimum qualifications, with the City reserving the right to verify references before finalizing the contract. Offerors must submit a Price Sheet and a signed Offer Sheet, and must certify compliance with non-discrimination policies, living wage requirements, and the Americans with Disabilities Act. Payment terms are set at thirty days, with invoices submitted by the 10th of each month to the designated accounting email. All shipments must be clearly marked with the City's name, address, contents, and contract number. Contract administration is managed by Jason McCombs and William Purcell of Austin Resource Recovery.

Testing Laboratories and Services

POSTED

DEADLINE

Chilled Water Pump Contactor/Motor Starter SupplyThis subcontract involves the procurement and delivery of one EATON AN165NO Chilled Water Pump Contactor/Motor Starter for prime contractors working on City of Austin municipal projects in Texas. The supplier is responsible for ensuring the hardware is merchantable, free from defects, and delivered with all necessary packaging and marking requirements. A critical compliance component of this agreement is the certification that the equipment was not produced by any company designated under the Lone Star Infrastructure Protection Act in accordance with ERCOT Protocols. The contract falls under NAICS code 333911 and is managed through the City of Austin.

Pump and Pumping Equipment Manufacturing

POSTED

DEADLINE

CHILLED WATER PUMP CONTACTOR\ MOTOR STARTER

Solicitation # IFQ 1100 CPG1093

Solicitation IFQ 1100 CPG1093 is an invitation for quotation issued by the City of Austin and Austin Energy for the procurement of a chilled water pump contactor motor starter, specifically identifying an Eaton AN165NO model. The contract will be awarded to the lowest offer that meets all minimum qualifications, with the City reserving the right to request references from the lowest offeror prior to the final award. Submissions must include a completed price sheet and a signed offer sheet by the deadline of November 13, 2026, at 2:00 PM. The selected contractor must comply with various regulatory and legal standards, including the City Code Chapter 4-22 Wage Theft Ordinance, the Americans with Disabilities Act, and Texas Government Code regarding anti-Israel boycott certifications. All delivered goods must be merchantable, free from defects, and compliant with federal, state, and local laws. Packaging must be clearly marked with the City's name, address, contents, and the applicable contract number. Payment will be issued within thirty days following the delivery of goods and receipt of a properly documented invoice.

Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers

POSTED

DEADLINE

Distribution Transformer SupplierThis subcontract agreement establishes the supply of four 100 KVA pole type distribution transformers for prime contractors working on City of Austin procurement projects. The equipment must be 240-480V 2 bushing DOE compliant units that adhere to Eaton specifications. The supplier is responsible for all packaging and shipping under FOB Destination terms to ensure the successful delivery of the four accepted units. A critical compliance requirement of this contract is the guarantee that the equipment is not produced by any company designated under the Lone Star Infrastructure Protection Act. This procurement falls under NAICS code 335311 and is managed through the City of Austin's procurement system.

Power, Distribution, and Specialty Transformer Manufacturing

POSTED

5 days ago

DEADLINE

N/A

View Details

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS