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This Government Contract opportunity from Department Of Defense was posted on September 14, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Relationship Management Implementation

Awarded
HS002120F0021Federal

Contract Overview

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Carahsoft Technology Corporation was awarded a firm-fixed-unit-price order, HS0021-20-F-0021, to provide Customer Relationship Management implementation for the Defense Counterintelligence and Security Agency. This non-personal services contract focuses on the purchase of ServiceNow, a cloud-based Platform-as-a-service solution. The initial award is estimated at 999,600.37 dollars, with a total estimated lifecycle value of 3,495,449.71 dollars if all options are exercised. The contract was issued under a DoD ESI Blanket Purchase Agreement and is funded via Fiscal Year 2020 DCSA Working Capital Funds. The anticipated period of performance is twelve months, with work potentially performed in Quantico, Virginia, Boyers, Pennsylvania, and Fort Meade or Hanover, Maryland. Due to a brand name justification, Carahsoft was the sole vendor solicited and selected for this requirement.

General Info

Contract Value

$3,478,939.69

NAICS

511210 - Software Publishers

Place of Performance

Quantico, VA, 22134, USA

Set-Aside

NONE

Award Issued Date

Documents

0

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Ci And Security Agency
Contacts1 person available
OfficeQUANTICO, VA, 22134, USA
Office AddressQUANTICO, VA, 22134, USA
Contacts
Brittney Larimore

Full Description

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Carahsoft Technology Corporation, of Reston, Virginia, was awarded HS0021-20-F-0021, an estimated $999,600.37 firm-fixed-unit-price Order for the Defense Counterintelligence and Security Agency (DCSA). The Order is being awarded under an already established DoD ESI Blanket Purchase Agreement (BPA), N66001-19-A-0120. The order will provide for Customer Relationship Management (CRM) implementation for a non-personal services contract for the purchase of ServiceNow, a cloud-based enterprise - Platform-as-a-service, solution support. The estimated lifecycle, if options are exercised is $3,495,449.71. Work could be performed at various locations; Quantico, VA, Boyers, PA, Ft. Meade, MD, and/or Hanover, MD. This task order is funded with Fiscal Year 2020 DCSA Working Capital Funds. The anticipated period of performance is for one (1) 12-month period. This requirement was not previously synopsized, as it met the exemption of 5.202(a)(11), however a redacted Limited Sources, Brand Name, Justification was provided to other BPA holders. As a result, only one vendor was solicited and one quotation received. The Contracting Office, headquartered in Quantico, Virginia is the contracting activity.

More opportunities from Department Of Defense → Defense Ci And Security Agency

Same awarding agency

NAICS: 541512
Federal
DCSA INNOVATION GATEWAY
Solicitation # HS0021-26-CSO-DCSA
The Defense Counterintelligence and Security Agency (DCSA) Innovation Gateway, solicitation HS0021-26-CSO-DCSA, is a commercially focused initiative designed to partner with creative companies to solve critical mission challenges through prototype projects. Operating as a general announcement from June 23, 2026, through June 22, 2031, the program focuses on four primary technical priorities: Digital Transformation Enablement, Data Integration and Advanced Analytics, Cyber and Industrial Security, and Digital Workforce and Governance. Awards are issued as Other Transaction Agreements (OTA) in accordance with 10 U.S.C. 4022, requiring participants to be nontraditional defense contractors, small businesses, or provide significant cost-sharing. The procurement process is driven by separate Innovation Calls published via Sam.gov, and the government will only review proposals submitted in response to these specific calls. Interested parties must submit a Solution Concept Paper using the mandatory template, which is evaluated based on problem understanding, proposed concept and vision, and technical approach. The selection process consists of three phases: evaluation of concept papers, an optional full project proposal or demonstration, and collaborative negotiation for the final award. To be eligible, vendors must maintain active registration in the System for Award Management (SAM) and the Procurement Integrated Enterprise Environment (PIEE), possess any required security clearances specified in the call, and mitigate any organizational conflicts of interest.
Computer Systems Design Services

POSTED

about 1 month ago

DEADLINE

in over 4 years
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