D--DISPATCH SERVICES, CUGA

The Department of the Interior, through the National Park Service North Major Acquisition Buying Office, is soliciting 24-hour dispatch services for Cumberland Gap National Historical Park. The contract covers a 12-month period of performance from March 6, 2026, through March 5, 2027, with services performed at 91 Bartlett Park Rd, Middlesboro, Kentucky. The contractor is responsible for providing comprehensive communications support for law enforcement and emergency services, including radio and telephone dispatching, tracking law enforcement rangers, coordinating outside resources, and providing data support via NCIC. Requirements include maintaining professional emergency communications standards, keeping detailed logs, and submitting monthly statistical reports. Award will be based on a trade-off process considering technical qualifications, technical approach, and price, rather than a lowest price technically acceptable methodology. Contractors must comply with Service Contract Act wage rate determinations for Kentucky and adhere to strict federal regulations, including prohibitions on Kaspersky Lab products and mandatory anti-trafficking compliance plans for applicable thresholds. All invoicing must be processed electronically through the U.S. Department of the Treasury's Invoice Processing Platform. The primary point of contact for this effort is Marilia Mateo.