This Government Contract opportunity from General Services Administration was posted on March 18, 2008. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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D -- USA Contact Multichannel Contact Center Services

Awarded

GSV07PD0007Federal

Submission Closed03/11/2008, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 519190

International

Aviation Passenger and Flight Schedule Data ProviderThis subcontract opportunity with the Government of Canada seeks a provider to supply a licensed subscription to an on-demand data service supporting Statistics Canada air exit survey projects. The selected supplier must provide two licensed users with continuous access to passenger load and flight schedule data for all flights involving Canadian airports, including a minimum of 24 months of historical data. Delivery of these services requires the use of a proprietary aviation data platform or API. Eligible bidders must be a Canadian Supplier or a Supplier of an Applicable Trading Partner. The contract falls under NAICS code 519190 and requires the delivery of active subscription licenses to ensure uninterrupted platform access. Interested parties should note the response deadline of November 12, 2026.

Government of Canada / Gouvernement du Canada

POSTED

DEADLINE

Broadcast Network Infrastructure and SupportThis subcontract for Broadcast Network Infrastructure and Support involves the specialized design, delivery, and operation of Broadcast Network Services for prime contractors working on UK Parliament projects. Managed by the Corporate Officer of the House of Lords, the contract focuses on maintaining high-bandwidth, low-latency networks utilizing broadcast-grade switches and SMPTE standards-compliant networking to ensure seamless media transport. The successful provider must deliver a fully managed, high-performance service and demonstrate proven experience in high-availability broadcast environments. Key compliance requirements include the signing of a non-disclosure agreement and a declaration of conflict of interest to ensure the security and integrity of the parliamentary infrastructure.

Corporate Officer of the House of Lords

POSTED

DEADLINE

Telecommunications and Control SystemsThis subcontract for Telecommunications and Control Systems involves the installation of critical infrastructure for prime contractors on the Galaxy Solar PV and Storage Project. The scope of work includes the deployment of fiber optic cabling, network switches, SCADA hardware, and communication towers or links, all designed to facilitate comprehensive project monitoring and control. The primary objective is the delivery of a fully integrated project communication and control network. The project is located in California within the 93501 zip code area and falls under NAICS code 519190, with the agency name associated as Kern County.

POSTED

DEADLINE

Pricing and Purchasing Service and World Economic Service. Subscription Services to assist APM-144 Pricing Branch in analysis/forecasting/escalating/pricing acquisition needs.The National Nuclear Security Administration, under the Department of Energy, is forecasting a requirement for Pricing and Purchasing Service and World Economic Service subscription services. These services are intended to support the APM-144 Pricing Branch in critical tasks including analysis, forecasting, escalating, and pricing acquisition needs. The performance of this contract is expected to take place in New Mexico under NAICS code 519190. Interested parties may coordinate with the Small Business Program Manager, Chelsea Murphy, regarding this upcoming opportunity.

National Nuclear Security Administration

POSTED

DEADLINE

Web of Science.The Department of Energy, specifically the Office of Fossil Energy, has issued a forecast for a contract regarding Web of Science. This procurement is categorized under NAICS code 519190 and is expected to be posted around August 10, 2026. The place of performance for this requirement is located in Pennsylvania. Brian Halstead, the Small Business Program Manager, serves as the primary point of contact for this opportunity. While the set-aside type is listed as other, further details regarding the specific acquisition strategy are available through the official Office of Small and Disadvantaged Business Policy acquisition forecast.

Office of Fossil Energy

POSTED

DEADLINE

20, One-Year E&E Publishing LLC (dba Politico LLC) Subscriptions for 5 PublicationsThe Department of Energy, specifically the Office of Clean Energy Demonstrations, is forecasting the procurement of 20 one-year subscriptions for five different publications from E&E Publishing LLC, doing business as Politico LLC. This requirement falls under NAICS code 519190 and is designated as a forecast for services to be performed in Virginia. The acquisition is managed by the Small Business Program Managers within the agency. Interested parties can find further details through the official Department of Energy acquisition forecast documentation.

Office of Clean Energy Demonstrations

POSTED

DEADLINE

Legislative subscription services for NNSA Office of External AffairsThe National Nuclear Security Administration, an agency within the Department of Energy, is forecasting a requirement for legislative subscription services to support the Office of External Affairs. This procurement falls under NAICS code 519190 and is intended to be performed in the District of Columbia. The opportunity was posted on August 10, 2026, as a forecast with a set-aside type listed as other. Chelsea Murphy serves as the Small Business Program Manager and the primary point of contact for this requirement.

National Nuclear Security Administration

POSTED

DEADLINE

Prevention Content Development & DistributionThis subcontract, titled Prevention Content Development and Distribution, is issued by the Administration for Children and Families under the Department of Health and Human Services. The primary objective of the agreement is the creation and distribution of culturally responsive digital materials designed to address youth homelessness prevention and facilitate family reunification. The scope of work includes the development of various multimedia assets, specifically focusing on videos, toolkits, and webinars. Classified under NAICS code 519190, the project aims to provide accessible and inclusive resources to support vulnerable youth and their families through strategic digital outreach.

Administration For Children & Families - Acyf/fysb

POSTED

DEADLINE

Open Waters The U.S. National Science Foundation's Office of Integrative Activities utilizes OpenWater to manage the nomination and selection process for the Waterman Award and the National Medal of Science. This platform was implemented in 2022 as a secure, FedRAMP-certified replacement for a FastLane module following the retirement of the FastLane platform. OpenWater was selected as the only viable solution capable of meeting the specific security and programmatic requirements of the National Science Foundation. This forecast, posted on March 18, 2026, falls under NAICS code 519190. The primary point of contact for the initiative is Stacey O'Hara, with Anita Perkins serving as the Small Business Specialist. The contract ensures that public nominations for these prestigious scientific honors are collected and processed in accordance with federal statutes and executive orders.

Office of Integrative Activities (OTD)

POSTED

DEADLINE

Telecommunications & Data InfrastructureThis subcontract opportunity with the General Services Administration involves the installation of data distribution and telecommunications equipment for prime contractors on GSA facility projects located in Washington, DC. The scope of work includes the installation of local exchange access, data distribution cabling, and electrical, telephone, and data feeds for systems furniture to ensure the delivery of a certified network infrastructure. The project falls under NAICS code 519190 and is managed by the PBS R00 Center for Broker Services. Interested parties must submit their responses by the deadline of March 27, 2027.

Pbs R00 Center For Broker Services

POSTED

DEADLINE

Vehicle Recompete: Idc 36C25022D2270This contract is an Indefinite Delivery Contract awarded by the Department of Veterans Affairs, specifically the Network Contract Office 10, to provide digital signage and interactive screen system services including a medical multi-media library for the Dayton VAMC and associated CBOCs. The agreement is a Service-Disabled Veteran-Owned Small Business set-aside with a total ceiling value of 1,703,260.19 dollars. The ordering period for this vehicle remains open until June 30, 2027. Choisys Technology Inc. has been the primary recipient of task orders, including a second option year valued at 371,394.88 dollars and a third option year valued at 202,980 dollars. The contract is currently classified as likely to be recompete with a medium confidence level.

250-NETWORK Contract Office 10 (36C250)

POSTED

DEADLINE

Vehicle Recompete: Idc 36C25022D2270This contract is an Indefinite Delivery Contract awarded by the Department of Veterans Affairs, specifically through the Network Contract Office 10, to provide digital signage and interactive screen system services including a medical multi-media library for the Dayton VAMC and CBOCs. The vehicle has an IDV ceiling of 1,703,260.19 dollars and is designated as a Service-Disabled Veteran-Owned Small Business set-aside. The ordering period for this contract remains open until June 30, 2027. Choisys Technology Inc. has been awarded significant task orders under this vehicle, including Option Year Two valued at 371,394.88 dollars and Option Year Three valued at 202,980 dollars. The contract is currently classified as likely to be recompete with a medium confidence level.

250-NETWORK Contract Office 10 (36C250)

POSTED

10 months ago

DEADLINE

N/A

AI Contract Overview

The General Services Administration, through the Office of Internal Acquisition, issued solicitation GSV07PD0007 for the procurement of USA Contact Multichannel Contact Center Services. This contract focuses on the delivery of comprehensive contact center solutions, encompassing project start-up costs for facilities, equipment, initial training, and knowledge and content development. The scope of work includes project implementation support and ongoing project management charges for both core and incremental support, as well as telecommunications, automated services, and attended services for dedicated and shared solutions. The procurement process utilized a sealed bid and negotiated request for proposal format, with pricing structured through fixed and hourly charges across various labor groups. Administrative updates were provided via Amendment A001, which clarified proposal submission requirements, pricing structures, and experience qualifications while correcting technical tables and contract references. The resulting agreement establishes a detailed service and cost framework to ensure the effective operation of multichannel contact center services under the oversight of the General Services Administration.