DA10--Request for Information- Microsoft EA Product Alternatives

The Department of Veterans Affairs Technology Acquisition Center is issuing a Request for Information (RFI) under solicitation number 36C10B27Q0025 to conduct market research for enterprise-level product solutions. The agency is seeking solution-agnostic alternatives to its current environment to support over 540,000 users. The scope of this research covers several critical functional categories, including productivity and collaboration, security and compliance, customer and case management, low-code application development, source code management, cloud infrastructure services, and 24x7 enterprise technical product support. Interested respondents must provide detailed pricing, licensing models, and implementation plans for a deployment of this scale, including one-time migration cost estimates and service level agreements. Key technical requirements include Section 508 accessibility compliance, US-only data residency for specific services, and adherence to NIST SP 800-53 Rev 5 and VA Authorization to Operate processes. While existing FedRAMP certification is not required for consideration in this RFI, solutions must be offered in government-authorized cloud environments. Responses, which should be limited to 10 pages per capability area and include company identification and CAGE numbers, are due by October 16, 2026.