Dashboard and Scorecard System for Public Health Program Performance

Buncombe County Public Health is soliciting proposals for the design, development, and implementation of a comprehensive dashboard and scorecard system to monitor the performance of its diverse public health programs, including Behavioral Health, Environmental Health, Clinical Services, CHA/CHIP, WIC, Harm Reduction, Communicable Disease, and Preparedness. The system must deliver real-time, intuitive visualizations of program data with clearly defined performance indicators tailored to each program area, enabling data-driven decision-making, improved client outcomes, and enhanced accountability. The solution must be capable of meeting all local, state, and federal reporting requirements and ensure accessibility for staff and stakeholders across multiple levels of the organization. The project is funded entirely by federal dollars through the U.S. Department of Health and Human Services under the Public Health Infrastructure: Local Workforce Development program, with $526,232 allocated for this initiative. While the federal award amount is specified, it does not represent the expected cost of the goods or services to be procured. Proposals must be submitted by August 26, 2026, in response to solicitation number 370-08052026, which was posted on August 6, 2026. Nina Alexander is the primary point of contact for inquiries, and the place of performance is located in North Carolina. The contract opportunity is open to vendors eligible to work with state, local, and tribal government entities through the North Carolina eProcurement portal.